Customer Experience Advocate

4 days ago


Montreal, Quebec, Canada Randstad Full time

At Randstad, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our organization, you will play a vital role in ensuring customer satisfaction by addressing inquiries, resolving issues, and providing information about our services.

This is an exciting opportunity for individuals who possess excellent communication and time management skills, with a passion for working in a fast-paced environment.

The successful candidate will have the ability to work independently, think critically, and make sound decisions quickly. If you thrive in a dynamic atmosphere and are committed to delivering exceptional customer service, we encourage you to apply.

Key Responsibilities:

  • To ensure customer satisfaction by addressing inquiries and resolving issues promptly and efficiently
  • To provide accurate and timely information about our services and policies
  • To work collaboratively with colleagues to achieve team goals and objectives

Requirements:

  • A minimum of 1 year of experience in a customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities

What We Offer:

  • A competitive salary of $45,000 - $60,000 per annum
  • A comprehensive benefits package including health insurance, retirement savings, and paid time off
  • Ongoing training and development opportunities to enhance your skills and career progression

About Us:

Randstad is a leading staffing agency that connects talented individuals with top employers across various industries. Our mission is to deliver exceptional recruitment solutions that meet the evolving needs of our clients and candidates.



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