Strategic Retail Liaison Specialist

2 weeks ago


Mississauga, Ontario, Canada Max Mara Fashion Group Full time

MaxMara Fashion Group is seeking an experienced Client Advisor to provide exceptional customer service and support for a 3-month period.

About the Role

We are looking for a professional who can assist stylists in the absence of store management, build client confidence, and create an engaging experience.

  • Gain new clients while meeting conversion goals and continuing to service the existing client base.
  • Resolve customer service issues promptly and ensure customers' needs are met without hesitation.
  • Meet or exceed both store and individual sales goals, including key performance indicators (KPIs).
Key Responsibilities

This role requires:

  • To consistently adhere to company policies and procedures.
  • Knowledge of the POS system and ability to communicate store-related issues to the Store Manager when necessary.
  • Effective time management and protection of MaxMara assets.
Requirements

To be successful in this role, you will need:

  • Minimum 2-4 years of retail experience, with luxury experience a plus.
  • Strong interpersonal, organizational, and communication skills.
  • Able to work independently as well as collaboratively.
  • Proficient computer skills.

Estimated Salary: $60,000 - $80,000 per annum.

Max Mara Fashion Group is an Equal Opportunity Employer.



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