International Franchise Operations Manager

3 days ago


Laval, Quebec, Canada Ardene Full time
About the Role:

We are seeking a highly skilled International Franchise Manager to lead our franchise partners in all functions of operating our brand.

The ideal candidate will have a minimum of 6 years of experience in franchising retail management, with a proven track record of developing and implementing process protocols that impact sales & profitability.

Key Responsibilities:
  • Lead the franchise partners in all functions of operating our brand.
  • Manage the business plan growth for each territory, aligning plans with franchise partners and Ardene key stakeholders.
  • Identify opportunities to grow the business, strategize with the internal team on effective target achievement (product, marketing, visual, operation).
  • Communicate efficiently with all stakeholders to ensure projects and tasks meet targets and timeline.
  • Lead weekly analysis of business performance with Partner, align on action plan, and follow up on implementation and monitor performance.
  • Understand key business drivers and holidays, develop action plan to optimize sales opportunities.
  • Evaluate and influence the merchandise mix through intimate knowledge of our customer in market.
  • Supervise the inventory cycle, identify opportunities to improve or sustain optimal performance with inventory levels.
  • Coordinate seasonal marketing strategies with Licensing Partner and Ardene Marketing team.
  • Lead process of introducing new Licensing Partners to Ardene's functions and procedures.
Requirements:
  • Minimum 6 years of experience in franchising retail management (fashion experience preferred) and progressive international store operations experience.
  • Previous retail management experience in high traffic and high volume retail stores (preferred).
  • Entrepreneurial mentality with ability to adapt to change and work in fast-paced, high growth environment.
  • Ability to identify store performance gaps, define strategic & tactical plans to address them.
  • Track record of developing and implementing process protocols that impact sales & profitability.
  • Demonstrated leadership and ability to work cross-functionally, cross-culturally, and build strong relationships and partnerships.
  • Strong organizational skills with excellent oral and written communication skills and ability to communicate with all levels of organization.
  • Proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint, Word).
  • Flexibility to travel and visit Franchise Partner(s) and store(s); ability to travel up to 40% of time.
  • Demonstrates business acumen with strong strategic and analytical skills.


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