Director of Retail Operations

4 weeks ago

Markham, Ontario, Canada Levi Strauss Full time
Job Description

Levi Strauss & Co. is seeking a highly skilled and experienced Director to lead our Retail Operations team in Canada. As a key member of our leadership team, you will be responsible for driving the strategic imperative, growth, and expansion of our Retail O&O stores and Franchise Partners' Stores in Canada.

Key Responsibilities
  • Define and execute the Canada DTC stores strategy and execution plan.
  • Deliver AFP, KPIs, and qualitative targets.
  • Manage Franchise partner growth plans in line with DTC strategy.
  • Lead Franchise channel to success, supporting wider Canada commercial priorities.
  • Establish Real Estate priorities in line with expansion strategy.
  • Be in-market point person for brokers and landlords, driving a strong network across the market.
  • Assess locations, drive recommendations into action by working closely with Cluster Real Estate team in execution.
  • Drive operational excellence by partnering with Retail Operations teams, leading with agility and executional excellence.
Requirements
  • 8-10 years of experience in retail/direct-to-consumer experience, ideally within the Canada market, with focus on people leadership, consumer-centricity, and in-store operations in a multi-store environment.
  • Strong and inspiring people leader, with experience of elevating capabilities, improving engagement, and establishing a clear approach to talent management.
  • Motivated self-starter with bias to action; understanding of and experience with delivering objectives in fast-paced, high-growth environments.
  • Experience managing diverse and complex teams in matrixed environments; ability to partner internally and externally influence, collaborate, align, and execute on projects and deliver business benefits.
  • Strong connection to marketplace and consumer dynamics, and able to translate that into commercial opportunities.
  • Customer focus – on the pulse of the consumer, with strong understanding of internal and external customers.
  • Solid knowledge of Real Estate in Canada – landlord and broker network, ways of working, NSO requirements.
  • Demonstrated ability to achieve business deliverables including commercial KPIs, customer satisfaction metrics, staffing models, incentive plans, marketing plans.
  • Ability to partner with others, including Director of Omnichannel Operations.
  • Ability to coach and develop a team of high performers.
  • Strong skills and attention to details.
  • Ability to manage complex operations and analytics, and drive end-to-end processes.
  • Solid knowledge of financial drivers.
  • Self-motivated and inspiring to others, with collaborative working style.
  • Comfort around higher management, gaining steerco alignment on key initiatives.
  • Ability to work well with a variety of levels and functions within the organization.
  • Proficiency in MS Office (Word, Excel, PowerPoint).
Additional Information
  • Ability to travel for market visits domestically and internationally.
  • Ability to make and implement decisions quickly and under pressure.
  • Ability to quickly call risk to projects and bring together key stakeholders for solutions and drive outcomes.
  • Based in Canada, ideally within GTA, with strong market knowledge base.
  • Travel: 40% in stores.

  • Director of Retail Operations

    3 weeks ago

    Markham, Ontario, Canada Levi Strauss Full time

    Job Title: Director of Retail OperationsLevi Strauss & Co. is seeking a highly skilled and experienced Director of Retail Operations to lead our retail operations in Canada. As a key member of our leadership team, you will be responsible for driving business growth, improving operational efficiency, and enhancing the customer experience.Key...

  • Director of Retail Operations

    3 weeks ago

    Markham, Ontario, Canada Levi Strauss Full time

    Job Title: Director of Retail OperationsLevi Strauss & Co. is seeking a highly skilled and experienced Director of Retail Operations to lead our retail operations in Canada. As a key member of our leadership team, you will be responsible for driving business growth, improving operational efficiency, and enhancing the customer experience.Key...

  • Director of Retail Operations

    2 weeks ago

    Markham, Ontario, Canada Levi Strauss Full time

    Job Title: Director of Retail OperationsLevi Strauss & Co. is seeking a highly skilled and experienced Director of Retail Operations to lead our retail operations in Canada. As a key member of our leadership team, you will be responsible for driving business growth, improving operational efficiency, and enhancing the customer experience.Key...

  • Director of Retail Operations

    3 weeks ago

    Markham, Ontario, Canada Levi Strauss Full time

    Job DescriptionLevi Strauss & Co. is seeking a highly skilled and experienced professional to fill the role of Director of Retail Operations in our Canada market. This is a key leadership position that will be responsible for driving the strategic imperative, growth, and expansion of Retail O&O stores and Franchise Partners' Stores in Canada.Key...

  • Director of Retail Operations

    3 weeks ago

    Markham, Ontario, Canada Levi Strauss Full time

    Job DescriptionLevi Strauss & Co. is seeking a highly skilled and experienced professional to fill the role of Director of Retail Operations in our Canada market. This is a key leadership position that will be responsible for driving the strategic imperative, growth, and expansion of Retail O&O stores and Franchise Partners' Stores in Canada.Key...

  • Director of Retail Operations

    1 month ago

    Markham, Ontario, Canada Levi Strauss Full time

    Job DescriptionLevi Strauss & Co. is seeking a highly skilled and experienced professional to fill the role of Director, Commercial Asset Management. This position will be responsible for leading the Retail District Management and Franchise Specialist teams to drive the strategic imperative, growth, and expansion of Retail O&O stores (Mainline and Outlet)...

  • Director of Retail Operations

    1 month ago

    Markham, Ontario, Canada Levi Strauss Full time

    Job DescriptionLevi Strauss & Co. is seeking a highly skilled and experienced professional to fill the role of Director, Commercial Asset Management. This position will be responsible for leading the Retail District Management and Franchise Specialist teams to drive the strategic imperative, growth, and expansion of Retail O&O stores (Mainline and Outlet)...

  • Director of Retail Operations

    4 weeks ago

    Markham, Ontario, Canada Levi Strauss Full time

    Job Title: Director, FinanceAbout the Role:We are seeking a highly skilled and experienced Director, Finance to join our team at Levi Strauss & Co. in Markham, ON, Canada. As a key member of our leadership team, you will be responsible for driving the strategic imperative, growth, and expansion of our Retail O&O stores and Franchise Partners' Stores in...

  • Director of Retail Operations

    4 weeks ago

    Markham, Ontario, Canada Levi Strauss Full time

    Job Title: Director, FinanceAbout the Role:We are seeking a highly skilled and experienced Director, Finance to join our team at Levi Strauss & Co. in Markham, ON, Canada. As a key member of our leadership team, you will be responsible for driving the strategic imperative, growth, and expansion of our Retail O&O stores and Franchise Partners' Stores in...

  • Retail Director

    2 weeks ago

    Markham, Ontario, Canada Levi Strauss Full time

    Job Title: Director, FinanceAbout the Role:We are seeking a highly experienced and motivated Director, Finance to lead our Retail Operations team in Canada. As a key member of our leadership team, you will be responsible for driving the strategic imperative, growth, and expansion of our Retail O&O stores and Franchise Partners' Stores in Canada.Key...

  • Retail Director

    2 months ago

    Markham, Ontario, Canada Levi Strauss & Co Full time

    Job DescriptionJob SummaryWe are seeking a highly experienced and skilled Retail Director to lead our retail operations in Canada. As a key member of our leadership team, you will be responsible for driving business growth, improving customer satisfaction, and developing a high-performing team.Key ResponsibilitiesDevelop and execute a comprehensive retail...

  • Retail Director

    2 months ago

    Markham, Ontario, Canada Levi Strauss & Co Full time

    Job DescriptionJob SummaryWe are seeking a highly experienced and skilled Retail Director to lead our retail operations in Canada. As a key member of our leadership team, you will be responsible for driving business growth, improving customer satisfaction, and developing a high-performing team.Key ResponsibilitiesDevelop and execute a comprehensive retail...

  • Director of Retail Stores Canada

    3 weeks ago

    Markham, Ontario, Canada Levi Strauss Full time

    Job Title: Director of Retail Stores, CanadaAbout the Role:We are seeking a highly experienced and skilled Director of Retail Stores to lead our retail operations in Canada. As a key member of our leadership team, you will be responsible for driving the strategic imperative, growth, and expansion of our retail stores in Canada, delivering AFP and commercial...

  • Director of Retail Stores Canada

    1 month ago

    Markham, Ontario, Canada Levi Strauss Full time

    Job Title: Director of Retail Stores, CanadaAbout the Role:We are seeking a highly experienced and skilled Director of Retail Stores to lead our retail operations in Canada. As a key member of our leadership team, you will be responsible for driving the strategic imperative, growth, and expansion of our retail stores in Canada, delivering AFP and commercial...

  • Director of Retail Stores Canada

    1 month ago

    Markham, Ontario, Canada Levi Strauss Full time

    Job Title: Director of Retail Stores, CanadaAbout the Role:We are seeking a highly experienced and skilled Director of Retail Stores to lead our retail operations in Canada. As a key member of our leadership team, you will be responsible for driving the strategic imperative, growth, and expansion of our retail stores in Canada, delivering AFP and commercial...

  • Director of Retail Stores Canada

    4 weeks ago

    Markham, Ontario, Canada Levi Strauss Full time

    Job Title: Director of Retail Stores, CanadaAbout the Role:We are seeking a highly experienced and skilled Director of Retail Stores to lead our retail operations in Canada. As a key member of our leadership team, you will be responsible for driving the strategic imperative, growth, and expansion of our retail stores in Canada, delivering AFP and commercial...

  • Director of Retail Stores Canada

    4 weeks ago

    Markham, Ontario, Canada Levi Strauss Full time

    Job Title: Director of Retail Stores, CanadaAbout the Role:We are seeking a highly experienced and skilled Director of Retail Stores to lead our retail operations in Canada. As a key member of our leadership team, you will be responsible for driving the strategic imperative, growth, and expansion of our retail stores in Canada, delivering AFP and commercial...

  • Director of Retail Stores Canada

    3 weeks ago

    Markham, Ontario, Canada Levi Strauss Full time

    Job Title: Director of Retail Stores, CanadaAbout the Role:We are seeking a highly experienced and skilled Director of Retail Stores to lead our retail operations in Canada. As a key member of our leadership team, you will be responsible for driving the strategic imperative, growth, and expansion of our retail stores in Canada, delivering AFP and commercial...

  • Director of Retail Stores Canada

    1 month ago

    Markham, Ontario, Canada Levi Strauss & Co Full time

    Job Title: Director of Retail Stores, CanadaJob Summary:We are seeking a highly experienced and skilled Director of Retail Stores to lead our retail operations in Canada. As a key member of our leadership team, you will be responsible for driving the strategic imperative, growth, and expansion of our retail stores in Canada, delivering AFP and commercial KPI...

  • Director of Retail Stores Canada

    1 month ago

    Markham, Ontario, Canada Levi Strauss & Co Full time

    Job Title: Director of Retail Stores, CanadaJob Summary:We are seeking a highly experienced and skilled Director of Retail Stores to lead our retail operations in Canada. As a key member of our leadership team, you will be responsible for driving the strategic imperative, growth, and expansion of our retail stores in Canada, delivering AFP and commercial KPI...