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Sales Account Manager

1 month ago

Montreal, Quebec, Canada Lightspeed Full time

Unlock Your Sales Potential

We're seeking a skilled Sales Account Manager to join our hospitality sales team in NoAm. As a key member of our team, you'll be responsible for managing a book of Restaurant customers, retaining them, and identifying upsell opportunities.

Your Key Responsibilities:

  • Serve as the lead point of contact for your customers
  • Demonstrate software solutions to your customers, from core POS products to modules and upgrades
  • Build a trusted advisor relationship with your customers and identify upsell opportunities
  • Negotiate contracts and close agreements to maximize the growth of your book of business
  • Guide qualifying customers through their upgrade path from basic platforms to more advanced platforms
  • Collaborate with Customer Success Managers to identify accounts at risk and prevent churn
  • Track key book of business metrics

What We're Looking For:

  • Experience in a quota carrying sales role
  • Understanding of solution-based consultative sales in a SaaS environment
  • Ability to use Salesforce.com and other technologies to manage and organize pipeline
  • Committed to a culture of positivity and high performance
  • Excellent written and verbal communication
  • Professional poise and confidence while communicating with executives;
  • Value feedback and thrive on constant improvement and learning
  • Strong work ethic, and a self-driven desire to succeed

What's in it for you?

Join Lightspeed and enjoy a range of benefits that'll keep you happy, healthy and (not) hungry:

  • Lightspeed share scheme (we are all owners)
  • Lightspeed RSU program (we are all owners)
  • Unlimited paid time off policy
  • Flexible working policy
  • Health insurance
  • Health and wellness benefits
  • Paid leave assistance for new parents
  • LinkedIn learning
  • Volunteer day