Strategic Account Manager

1 week ago

Canada Prealize Health Full time
About the Role

We are seeking a highly skilled Client Success Director to join our team at Prealize Health. As a key member of our organization, you will be responsible for driving business growth, developing strategic account plans, and maintaining strong relationships with our clients.

Key Responsibilities
  • Drive Revenue Growth: Develop and execute account strategies to drive sales growth, manage executive partnerships, and convert sales targets.
  • Establish Strong Client Relationships: Build and maintain strong relationships with customer contacts through regular cadence meetings and executive leadership business reviews.
  • Address Client Concerns: Timely address client concerns and direct feedback to the appropriate departments.
  • Develop Account Plans: Develop, lead, and execute client account plans to boost and retain revenue.
  • Act as Escalation Point: Serve as an escalation point of contact for customers and direct feedback to the appropriate departments.
  • Monitor Industry Trends: Stay up-to-date on relevant industry trends that impact our customers.
  • Collaborate with Product: Work closely with the product team to present new products and services to assigned accounts.
  • Prepare Presentations: Develop professional, complete, concise, and accurate presentations and documentation for client-facing and internal presentations.
  • Identify Client Needs: Identify client needs and business objectives and develop solution strategies.
  • Apply Expertise: Apply previous experience to product, service, or process decisions that impact multiple functions and/or customer accounts.
  • Work with Cross-Functional Teams: Collaborate with other departments to develop strategies that satisfy customer needs.
  • Ensure Contract Compliance: Ensure both clients and the company adhere to contract terms.
Requirements
  • Bachelor's Degree: 7+ years of experience within the healthcare industry.
  • Proven Expertise: Proven expertise and demonstrated success in driving revenue growth, exceeding sales targets, and relationship management.
  • Strong Relationship Building: Strong ability to develop and maintain relationships with C-suite executives.
  • Time Management: Ability to multi-task and work under tight deadlines.
  • Predictive Analytics: Experience with predictive analytics, machine learning, or AI is a plus.
About Prealize Health

Prealize Health is a predictive analytics company that leverages machine learning and clinical expertise to help patients obtain better care, sooner. We believe that healthcare should be about keeping individuals and their families well – to prevent them from ever becoming sick. Our mission is to give patients, providers, and payers the insights they need to improve patient health and prevent adverse medical events.

Pay Transparency
  • Target Salary Range: $135,000 - $170,000 plus bonus and commission.
  • Base Pay: Base pay offered may vary within the posted range based on several factors, including but not limited to education, job-related knowledge, skills, experience, and location.
Diversity, Equity & Inclusion

Prealize Health embraces diversity and equal opportunity in a serious way. We are committed to building a team that unites a variety of backgrounds, perspectives, and skills. The more inclusive we are, the greater our impact will be.

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