Field Service Coordinator
5 days ago
Field Service Coordinator - Operations Specialist
About the Role:We are seeking a highly skilled Field Service Coordinator - Operations Specialist to join our team at GFL Environmental. This is a unique opportunity to work in a dynamic environment and take on new challenges every day.
Responsibilities:- Ensure health and safety are top priorities by complying with and supporting all safe work practices, policies, and processes.
- Receive and process incoming job requests from clients and GFL personnel.
- Obtain necessary information to organize job servicing, meeting or exceeding client expectations.
- Maintain open communication with GFL personnel to resolve service and equipment problems, emergencies, and other issues.
- Determine material and equipment needs, ensuring timely delivery and efficient operations.
- Select qualified personnel to operate equipment safely and efficiently, considering electronic logs, days off schedules, and time distribution.
- Coordinate vacation planning and coverage with the operations manager.
- Crew coordination and journey management of daily work scopes using best practice methods.
- Communicate regularly with the GFL Operations Manager to ensure clear job priorities, acceptable job quality, and address any conflicts regarding resources.
- Effectively manage frequent changes in service jobs, prioritizing tasks and deadlines.
- Delegate tasks, clearly communicating expectations, outcomes, and deadlines.
- Maintain a positive attitude towards the company and its customers.
- Collaborate with the Operations Manager and shop staff to schedule unit repairs.
- Prepare and submit purchase requisition forms as required.
- Ensure all staff have the necessary training and certifications for their job assignments.
- Report policy, procedure, and safety compliance violations to the Operations Manager.
- Monitor equipment and supply inventory levels.
- Maintain clean and organized storage of equipment and tooling after each assignment.
- Train and mentor field staff on standard repair and maintenance procedures.
- Complete operator job reports on time and submit them to the operations manager.
- Support field staff on-site when capacity permits.
- Perform supplementary tasks as needed.
We offer a competitive salary of $60,000 - $80,000 per annum, depending on experience, as well as a comprehensive benefits package including medical, dental, and vision insurance, retirement savings plan, and paid time off.
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