Field Service Coordinator

5 days ago


Acheson, Canada GFL Environmental Full time
Job Title:

Field Service Coordinator - Operations Specialist

About the Role:

We are seeking a highly skilled Field Service Coordinator - Operations Specialist to join our team at GFL Environmental. This is a unique opportunity to work in a dynamic environment and take on new challenges every day.

Responsibilities:
  1. Ensure health and safety are top priorities by complying with and supporting all safe work practices, policies, and processes.
  2. Receive and process incoming job requests from clients and GFL personnel.
  3. Obtain necessary information to organize job servicing, meeting or exceeding client expectations.
  4. Maintain open communication with GFL personnel to resolve service and equipment problems, emergencies, and other issues.
  5. Determine material and equipment needs, ensuring timely delivery and efficient operations.
  6. Select qualified personnel to operate equipment safely and efficiently, considering electronic logs, days off schedules, and time distribution.
  7. Coordinate vacation planning and coverage with the operations manager.
  8. Crew coordination and journey management of daily work scopes using best practice methods.
  9. Communicate regularly with the GFL Operations Manager to ensure clear job priorities, acceptable job quality, and address any conflicts regarding resources.
  10. Effectively manage frequent changes in service jobs, prioritizing tasks and deadlines.
  11. Delegate tasks, clearly communicating expectations, outcomes, and deadlines.
  12. Maintain a positive attitude towards the company and its customers.
  13. Collaborate with the Operations Manager and shop staff to schedule unit repairs.
  14. Prepare and submit purchase requisition forms as required.
  15. Ensure all staff have the necessary training and certifications for their job assignments.
  16. Report policy, procedure, and safety compliance violations to the Operations Manager.
  17. Monitor equipment and supply inventory levels.
  18. Maintain clean and organized storage of equipment and tooling after each assignment.
  19. Train and mentor field staff on standard repair and maintenance procedures.
  20. Complete operator job reports on time and submit them to the operations manager.
  21. Support field staff on-site when capacity permits.
  22. Perform supplementary tasks as needed.
What We Offer:

We offer a competitive salary of $60,000 - $80,000 per annum, depending on experience, as well as a comprehensive benefits package including medical, dental, and vision insurance, retirement savings plan, and paid time off.



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