Field Service Technician

5 months ago


Acheson, Canada Atlas Copco Canada Inc. Full time

**The Role**

Is your day successful if you can **keep the machines running** and** if customers are satisfied** with your work? As a service technician, do you enjoy having a **team of colleagues** that looks after your daily planning, makes sure the right spare parts you need are delivered on time and **supports you **remotely when you are facing more complex technical issues?

We are looking for someone who loves to work** autonomously** in a diversity of companies. Do you enjoy** travelling **to different customers in your dedicated region? You can start your day from home and drive to the customer with a **company vehicle** fully equipped with safe and rock-solid tools.

Do you have an **affinity with working with machines,** and, above all, are you eager to work and to be trained as a service technician?

Then we would like to get to know you better and to see if you click, not only with our position as technician, but also with our own company values.

**Mission**:
Perform routine, preventative maintenance and repairs on air compressors, dryers, gas generators, and ancillary equipment at customer sites and provide a complete solution to the customers industrial equipment maintenance needs.

**Responsibilities of a Service Technician**:
Perform routine, preventative maintenance and repairs on Atlas Copco owned compressors, dryers, gas generators, and ancillary equipment. Preventative maintenance should be conducted in accordance with manufacturer’s recommendations (with regards to schedule and scope).

Troubleshoot and perform diagnostics on malfunctioning equipment, determine possible causes for malfunctions, and perform repairs as suggested by diagnostics and assessment. Prior to and following preventative maintenance and repairs, test and document the proper operating parameters of the equipment.

Document all work performed daily using company provided hardware and software. Develop rapport with customers through effective communication, interpersonal skills, and professionalism.

Provide basic tools to accomplish job along with normal maintenance of tools and equipment.

Display the ability to absorb a higher level of learning including VSD’s, industrial networks, remote monitoring, and air audits. Provide a high level of customer service, responding to customer needs and working to satisfy customer expectations.

Must participate in a rotating on - call schedule and be able to work overtime on short notice.

Serve as an ambassador for the company, promoting the Atlas Copco “Way”. Learn and share knowledge, experiences and training with teammates to increase one’s own knowledge and knowledge of others.

Display the ability to manage time accordingly. Must have the ability to work and solve problems independently. Promote and practice proper safety procedures and the correct use of personal protective equipment at all times.

Contribute to positive Company branding by projecting a knowledgeable, professional, and customer-orientated image to customers.

Perform all duties in accordance with Atlas Copco standards, while always striving to understand the needs and expectations of the customer.

Take whatever action is appropriate and required to get the job done in a safe manner, and to establish and maintain communications with all people/employees considered necessary to get the job done.

Perform other duties as assigned.

**What you can expect from us?**

Choose your career with us We believe in your career progression.

**Drive your Career, Explore Opportunities, Realize your Passion...**

**Attractive benefits Include**:

- Excellent compensation package, including a flexible benefits plan, and generous 401 (k) retirement plan
- Health insurance/ Dental insurance/ Vision insurance
- Paid time off
- Life & Disability insurance
- Salary based on knowledge, skills, and experience.

**What we expect of you?**

**Experience** - 1-2 years of technical experience maintaining and repairing various types of mechanical and electrical equipment. Strong mechanical and electrical skills with demonstrated expertise in the maintenance, overhaul, and repair of a wide variety of industrial equipment, including electrical, hydraulics and/or pneumatics

**Education** - High School diploma or equivalent required with technical training in electrical, hydraulics, and/or pneumatics preferred.

**Skills** -Able to work independently with strong self-management and professionalism. Able to complete work within assigned deadlines. Computer proficiency as required for communication, research, work orders and programming various controllers. Excellent customer service and communications skills (oral and written).

Must be fluent in English and have a valid driver’s license.

Must be able to lift up to 50 lbs. on a regular basis and work in industrial environments including extremes in temperature with continuous walking, standing, reaching, bending, and kneeling.

**Travel **-Daily travel to customer locati



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