Franchise Onboarding Specialist
2 weeks ago
About Restaurant Brands International:
Restaurant Brands International Inc. is a leading quick service restaurant company with a global presence. Our portfolio includes iconic brands like Firehouse Subs, Burger King, Popeyes, and Tim Hortons. We're committed to delivering exceptional customer experiences and driving growth through innovation and sustainability.
Job Title: Franchise Onboarding Partner, Firehouse Subs, Canada
Function: Field Operations
Supervisor Title: Director, Franchisee Onboarding, Firehouse Subs, US&C
Location: Toronto, Ontario
Job Overview:
The Franchise Onboarding Partner plays a critical role in ensuring the success of new franchisees. This role involves partnering with franchisees to guide them through the onboarding process, coordinating training, and ensuring they're equipped to operate within our brand standards.
Responsibilities:
- Partner with new franchisees to develop a comprehensive onboarding plan.
- Coordinate training sessions and ensure franchisees meet our brand standards.
- Build strong relationships with franchisees, their teams, and management to drive pre-opening training success.
- Travel throughout Canada to facilitate pre-opening training and support.
Essential Duties:
- Provide expert guidance and support to franchisees, connecting them with vendors and brand departments to ensure successful onboarding.
- Develop effective relationships with franchisees, their teams, and management to drive pre-opening training success.
- Collaborate with Franchise Business Partners to provide a comprehensive support system for new franchisees.
Preferred Skills:
- 5+ years of operations experience in QSR, retail, food & beverage, or similar industry.
- Strong relationship-building skills and ability to present operational information effectively.
- Proficiency in Microsoft Office and ability to travel throughout Canada.
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