Franchise Onboarding Specialist

7 days ago

Toronto, Ontario, Canada Restaurant Brands International Inc Full time

About Restaurant Brands International:

Restaurant Brands International Inc. is a leading global quick service restaurant company with a portfolio of iconic brands, including Firehouse Subs. With a strong presence in over 100 countries, RBI operates a network of over 30,000 restaurants, generating annual system-wide sales of over $40 billion.

Position Overview:

The Franchise Onboarding Specialist will play a critical role in supporting the onboarding process for new franchisees, ensuring a seamless transition to restaurant ownership. This position will work closely with franchise owners, their leadership teams, and other stakeholders to provide guidance and support throughout the onboarding process.

Key Responsibilities:

  • Partner with new franchisees to develop a comprehensive onboarding plan, ensuring a smooth transition to restaurant ownership.
  • Coordinate and schedule training sessions for new franchisees, including pre-opening training and ongoing support.
  • Develop and maintain effective relationships with franchisees, their teams, and management to ensure a productive and efficient onboarding process.
  • Collaborate with internal stakeholders to identify and address any operational or logistical challenges that may arise during the onboarding process.

Requirements:

  • 5+ years of experience in quick service restaurant operations, retail, food and beverage, or a related industry.
  • Proven ability to build and maintain strong relationships with clients, colleagues, and business partners.
  • Strong problem-solving skills, with the ability to analyze complex issues and develop effective solutions.
  • Excellent communication and presentation skills, with the ability to present operational information to various stakeholders.
  • Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.

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