Head of Construction and Underwriting

6 days ago


Calgary, Alberta, Canada Zurich Insurance Company Full time

About the Role

Zurich Insurance Company is seeking a highly experienced and skilled professional to fill the position of Head of Construction and Underwriting. This role will be responsible for managing the technical underwriting aspects of the Construction Vertical throughout all segments.

Key Responsibilities

  • Manage the selection and denial of new and/or renewal business for a large region or for a line of business.
  • Underwrite and analyze new and renewal business within delegated authority levels.
  • Demonstrate specialized knowledge and expertise in products and industry.
  • Administer and monitor underwriting rules and guidelines, insurance laws and regulations, and rating manual rules.
  • Recommend and implement action plans after reviewing agency books of business and profit/growth results and trends.
  • Develop and maintain relationships with distributors (agents and brokers) in support of business retention and acquisition and works with customers and distributors (agents & brokers) to determine their insurance-related needs and provides solutions.
  • Support the organization's sales culture with brokers, and customers.
  • Assure development and implementation of policy, procedures and standards to produce profitable results.
  • Work closely with the head of Energy Canada P&C.

Business Accountabilities

  • Establish and agree key performance targets and financial budgets for underwriting unit in order to optimize business performance in line with set objectives.
  • Lead the implementation of complex projects, typically as part of a major change or business improvement initiative involving multi-disciplinary teams and timescales in excess of one year that impact underwriting.
  • Educate and influence senior colleagues by demonstrating the impact of all relevant policies and governance processes to own area to ensure that the business is not exposed to undue risk.
  • Review themes from complex analysis conducted by others to make informed, authoritative technical/professional recommendations to determine approaches to underwriting in own area in order to improve business performance in the medium and longer term.
  • Develop processes and review policies relevant to underwriting in own area to ensure they are in line with strategic business objectives.
  • Manage relationships with key internal stakeholders in order to identify opportunities for service improvement to ensure commercial viability and customer satisfaction.
  • Participate in leadership team meetings of assigned area to provide specialist guidance and enable the implementation of policy, projects and change initiatives.
  • Contribute to the business strategy within own area to align underwriting strategy with wider business goals within a particular market.
  • Participate in the community of global/regional proposition development practitioners in underwriting to share best practice and continue to meet customer needs.
  • Oversee development plans for underwriters across own area of business to ensure the capability exists to drive business results.
  • Oversee design and implementation of rating tools and methodologies to deliver value to customers whilst being commercially viable for the organization.
  • Business Travel, as required.

Job Qualifications - What you bring to the table

Bachelors Degree and 10 or more years of experience in the Underwriting, Market Facing, Broker, Carrier or Risk Management area within the Commercial Insurance industry OR Bachelors Degree with 20 or more years of experience in Claims or Underwriting Support area within the Commercial Insurance industry AND Experience in a specialized line of business or segment AND 2 or more years of people management experience.

Preferred Qualifications

  • CAR-EAR experience required.
  • Engineering degree a plus.
  • Expertise in sustainable, renewable energy required.
  • Both property and liability experience in construction required.
  • Minimum 20 years of market experience.
  • Minimum of 5 years people management experience, team building and strong organizational skills.
  • Ability to manage multiple stakeholders, local, regional, and global.
  • Advanced knowledge and practice of line/s of business.
  • Strategic planning and execution experience.
  • Strong team building and organization skills.
  • Strong verbal and written and communication skills.
  • Strong negotiation skills.
  • Experience managing complex portfolios.
  • Technical knowledge of insurance industry operations and processes.
  • Knowledge in risk selection and strategical components of anticipating the market environment.
  • Demonstrates strong presentation skills and a solutions and service orientation.
  • CIP designation.
  • International and reinsurance experience a plus.
  • Nuclear energy experience a plus.

About Us

Zurich Insurance Company is a leading global organization with over 148 years of experience managing risk and supporting resilience. We are a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. Today, we serve more than 25 industries, from agriculture to technology and insure 90% of the Fortune 500. Our growth strategy is not limited to our business. As an employer, Zurich strives to provide ongoing career development opportunities and foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging.



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