Restaurant Operations Manager

1 month ago


Port Hawkesbury, Canada Dairy Queen Full time
Job Summary

We are seeking a highly motivated and organized Restaurant Assistant Manager to join our team at Dairy Queen. As a key member of our management team, you will be responsible for overseeing daily operations, supervising staff, and ensuring exceptional customer service.

Key Responsibilities
  • Evaluate and improve daily operations to ensure efficiency and productivity
  • Monitor and coach staff performance to meet high standards
  • Plan and organize daily tasks and schedules to meet business needs
  • Supervise and train staff to ensure they have the skills and knowledge to excel in their roles
  • Conduct regular performance reviews to identify areas for improvement
  • Organize and maintain inventory to ensure adequate stock levels
  • Ensure compliance with health and safety regulations and company policies
  • Address customer complaints and concerns in a professional and courteous manner
  • Provide exceptional customer service to drive sales and customer loyalty
  • Balance cash and record sales accurately and efficiently
Requirements
  • Secondary (high) school graduation certificate
  • 7 months to less than 1 year of experience in a related field
  • Equivalent experience may be considered
Work Environment

This role is based in an urban area, and public transportation is available. The work environment is fast-paced, and you will be required to work under pressure to meet deadlines and targets.

Personal Qualities
  • Client focus and excellent communication skills
  • Dependability and reliability
  • Efficient interpersonal skills and ability to multitask
  • Organized and able to work in a team environment
Benefits
  • Free parking available
  • Team building opportunities
  • Permanent work term
  • English language required
  • 30 to 40 hours per week


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