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Restaurant Operations Manager

2 months ago


Port Hawkesbury, Canada Dairy Queen Full time
Job Summary

We are seeking a highly motivated and organized Restaurant Assistant Manager to join our team at HS Restaurant Holdings. As a key member of our management team, you will be responsible for overseeing daily restaurant operations, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Evaluate and improve daily restaurant operations to ensure efficiency and productivity.
  • Monitor and coach staff performance to meet sales and customer satisfaction targets.
  • Plan and organize daily restaurant operations, including staff scheduling and inventory management.
  • Supervise and train staff to ensure they have the skills and knowledge needed to provide excellent customer service.
  • Conduct regular performance reviews to identify areas for improvement and provide feedback.
  • Ensure compliance with health and safety regulations and maintain a clean and safe working environment.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Provide exceptional customer service to ensure customer satisfaction and loyalty.
  • Balance cash and record sales accurately and efficiently.
Requirements
  • Secondary (high) school graduation certificate.
  • 7 months to less than 1 year of experience in a restaurant management role.
  • Equivalent experience in a related field.
Work Environment

This is a fast-paced environment that requires strong organizational and communication skills. You will be working in an urban area with public transportation available.

What We Offer
  • Free parking available.
  • Team building opportunities.
  • Permanent work term.
  • English language.
  • 30 to 40 hours per week.