Restaurant Operations Manager

4 weeks ago


Port Hawkesbury, Canada Dairy Queen Full time
Restaurant Assistant Manager Job Description

We are seeking a highly skilled and experienced Restaurant Assistant Manager to join our team at Dairy Queen. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated staff.

Key Responsibilities:
  • Evaluate Daily Operations: Monitor and analyze daily sales, customer feedback, and staff performance to identify areas for improvement.
  • Staff Management: Supervise and train staff to ensure they are meeting our high standards of customer service and food quality.
  • Inventory Management: Organize and maintain inventory levels to minimize waste and ensure we have the necessary supplies to meet customer demand.
  • Customer Service: Provide exceptional customer service, addressing complaints and concerns in a professional and courteous manner.
  • Financial Management: Balance cash and record sales to ensure accurate financial reporting.
Requirements:
  • Education: Secondary (high) school graduation certificate or equivalent experience.
  • Experience: 7 months to less than 1 year of experience in a restaurant management role.
  • Language: English.
  • Work Environment: Urban area.
What We Offer:
  • Free Parking: Available on site.
  • Team Building Opportunities: Regular team-building activities and events.
  • Permanent Employment: Full-time position with a competitive salary and benefits package.


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