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ServiceNow Integration Expert

2 months ago

Montreal, Quebec, Canada RENAPS Full time
Business Process Consultant

Estimated Salary: $80,000 - $110,000 per year

About the Role

We are seeking an experienced Business Process Consultant to join our team at RENAPS. As a Business Process Consultant, you will play a critical role in designing, deploying, and integrating ServiceNow products for our clients.

Key Responsibilities
  • Participate in the design, deployment, and integration of ServiceNow products for our clients
  • Contribute to project planning and delivery methodology definition
  • Design and lead client demonstrations and workshops
  • Recommend solutions for implementation or integration projects between ServiceNow and other existing systems
Requirements
  • Proficiency in process analysis and workflow design in a user context
  • Experience as a business analyst or business process consultant (5+ years) in a software package environment (ServiceNow, Salesforce, SAP, Workday or other)
  • Good understanding of user needs
  • Excellent oral and written communication skills (fluent French / English minimally functional)
  • A culture of learning, as updating knowledge and obtaining ServiceNow certifications is essential
  • Leadership, able to guide clients and contribute to multiple projects at once
  • Analytical and detail-oriented
  • Client satisfaction and problem-solving orientation
  • Interested in business development and collaboration with presales
  • Knowledge of Agile/Scrum practice (asset)
  • University degree in Information Technology or equivalent
  • Any ServiceNow certification (CSA, CIS) will be considered an asset
Why Join Us?

As a Business Process Consultant at RENAPS, you will have the opportunity to work with a dynamic team of professionals who are passionate about delivering exceptional results. You will also have access to ongoing training and development opportunities to help you grow your skills and advance your career.