Technical Advisory Consultant for Digital Transformation

3 days ago


Montreal, Quebec, Canada ServiceNow Full time
About ServiceNow
At ServiceNow, we are revolutionizing the way organizations work. Founded in 2004 by Fred Luddy, our innovative AI-enhanced technology has made us a global market leader, with over 8,100 customers, including 85% of the Fortune 500.

About the Role
We are seeking an experienced Principal Platform Architect to join our team as a Technical Advisory Consultant for Digital Transformation. This is a highly consultative role that requires a deep understanding of technical foundations, strategic planning, and customer success.

Job Summary
The successful candidate will be responsible for analyzing business information and translating it into architectural blueprints that outline solutions to achieve complex business objectives. They will engage with customers to position ServiceNow as the digital transformation platform integrated with core systems, establish and manage technical governance processes, and drive solid instance health by reviewing and guiding remediation of configurations that do not align to ServiceNow best practices.

Key Responsibilities:

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