Technical Solution Specialist

1 day ago


Montreal, Quebec, Canada Servicenow Full time

ServiceNow is a global leader in the market, providing innovative AI-enhanced technology to over 8,100 clients, including 85% of Fortune 500 companies.

Job Overview

This role has a major impact on our future success by supporting Solution Sales. You will guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team.

Main Responsibilities:

  • You will support product sales as a technical and domain expert of a client-facing sales team that pursues customers and prospects across multiple industry markets.
  • Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs.
  • Develop client partner relationships and guide strategic programs in top accounts.
  • Provide feedback to product management about product enhancements that can address customer needs and provide additional value.
  • Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team.
  • Stay current on competitive analysis and market differentiation.
  • Support marketing events including executive briefings, conferences, user groups, and trade shows.
Requirements

To be successful in this role, you have:

  • 10+ years of pre-sales solution consulting or sales engineering experience.
  • Proficiency with the ServiceNow platform or technical expertise with cloud software solutions.
  • Experience working collaboratively with product management, product marketing, partners, and professional services.
  • Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence.
  • Travel, as necessary.

Salary Estimate: $120,000 - $150,000 per year.



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