Restaurant Operations Manager

3 weeks ago


Fort Frances, Canada Dairy Queen Grill & Chill Full time
Job Summary

Dairy Queen Grill & Chill is seeking a skilled Restaurant Operations Manager to oversee the daily operations of our food service team. This role involves supervising and coordinating the activities of staff who prepare and portion food, as well as training staff in job duties, sanitation, and safety procedures.

Key Responsibilities
  • Establish methods to meet work schedules and ensure efficient food preparation and service.
  • Supervise and coordinate the activities of food service staff, including hiring and training new employees.
  • Develop and implement quality control standards to ensure excellent customer service and food quality.
  • Maintain accurate records of stock, repairs, sales, and wastage, as well as prepare budget and cost estimates.
  • Address customer complaints and concerns in a professional and courteous manner.
Requirements
  • 1-2 years of experience in food service management or a related field.
  • Strong leadership and communication skills, with the ability to train and supervise staff.
  • Knowledge of food preparation and safety procedures, as well as quality control standards.
  • Ability to work in a fast-paced environment and maintain a high level of productivity under pressure.
  • Physical ability to stand for extended periods, lift up to 25 pounds, and perform other duties as required.
Work Environment

Our restaurant is a fast-paced, dynamic environment that requires strong leadership and communication skills. As a Restaurant Operations Manager, you will be responsible for overseeing the daily operations of our food service team, including supervising and coordinating the activities of staff, developing and implementing quality control standards, and maintaining accurate records.

What We Offer
  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and fast-paced environment.
  • Professional development and training opportunities.
  • A fun and supportive work environment.


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