Restaurant Operations Manager

3 weeks ago


Fort Saskatchewan, Alberta, Canada McDonald's Restaurant Full time
Restaurant Operations Manager Job Description

As a Restaurant Operations Manager at McDonald's Restaurant, you will oversee the day-to-day activities of our food service team. Your primary responsibility will be to ensure that our customers receive high-quality food and service in a fast-paced environment.

Key Responsibilities:
  • Establish methods to meet work schedules and ensure the smooth operation of our restaurant.
  • Supervise and co-ordinate activities of staff who prepare and portion food, including training them on job duties, sanitation, and safety procedures.
  • Estimate ingredient and supplies required for meal preparation and ensure that food and service meet quality control standards.
  • Address customers' complaints or concerns in a professional and courteous manner.
  • Maintain records of stock, repairs, sales, and wastage to inform business decisions.
  • Prepare and submit reports on restaurant performance.
Requirements:
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a similar role.
  • Ability to work in a fast-paced environment and stand for extended periods.
  • Excellent communication and interpersonal skills.
  • Flexibility to adapt to changing circumstances.


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