Food Service Supervisor

5 days ago

Port Moody, British Columbia, Canada SUBWAY Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at SUBWAY. As a key member of our operations team, you will be responsible for ensuring the highest level of customer satisfaction and quality in our food and service.

Key Responsibilities
  • Leadership and Team Management
    • Supervise and coordinate the activities of staff who prepare and portion food, ensuring efficient and effective operations.
    • Train staff in job duties, sanitation, and safety procedures to maintain a clean and safe working environment.
  • Quality Control and Assurance
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
    • Estimate ingredient and supplies required for meal preparation, minimizing waste and optimizing inventory.
  • Customer Service and Relations
    • Address customers' complaints or concerns in a professional and courteous manner.
  • Administrative and Reporting
    • Maintain records of stock, repairs, sales, and wastage, providing accurate and timely reports to management.
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate.
    • 1 year to less than 2 years of experience in a related field.
  • Language and Work Environment
    • Fluency in English.
    • Ability to work in a fast-paced, dynamic environment.

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