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Food Service Supervisor

2 months ago

Port Moody, British Columbia, Canada THE WINGS ON FLAME RESTAURANT LTD. Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at THE WINGS ON FLAME RESTAURANT LTD. as a Team Lead. This is a permanent position, working 35 hours per week, with a focus on leading our culinary team to deliver exceptional customer experiences.

Key Responsibilities
  • Leadership and Team Management
    • Supervise and coordinate the activities of our food service staff to ensure seamless operations.
    • Train and develop staff in job duties, sanitation, and safety procedures to maintain high standards.
    • Establish methods to meet work schedules and ensure efficient use of resources.
  • Customer Service and Quality Control
    • Ensure that food and service meet quality control standards, maintaining a high level of customer satisfaction.
    • Address customer complaints or concerns in a professional and timely manner.
  • Administrative and Operational Tasks
    • Maintain records of stock, repairs, sales, and wastage to inform business decisions.
    • Establish work schedules and ensure effective time management.
  • Support for Newcomers and Refugees
    • Support the social and labour market integration of newcomers and refugees through access to community resources, language training, and skills training.
    • Recruit and mentor newcomers and refugees who were displaced by conflict or natural disaster.
  • Support for Youths and Indigenous People
    • Offer mentorship, coaching, and networking opportunities for youth and Indigenous workers.
  • Work Environment
    • Work in a fast-paced environment with tight deadlines, requiring strong attention to detail and ability to work under pressure.
Requirements
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a food service supervisory role.
Language and Work Term
  • Work Language: English.
  • Work Term: Permanent.