Strategic Business Operations Manager

3 weeks ago


Toronto, Ontario, Canada ExaCare Full time
Transforming the Admissions Process

We are ExaCare, a pioneering health tech company that is revolutionizing the nursing home and post-acute space with our innovative AI software.

Our cutting-edge technology is transforming the way care delivery happens in these settings. We're now looking for an experienced Business Operations Specialist to help us take our customer experience to the next level.

The ideal candidate will be responsible for ensuring seamless customer success from the moment they sign up for our service. To excel in this role, you'll need 2-3 years of analytical experience in fast-paced environments like consulting, startups, or finance.

A comfort with learning and navigating technical tools and systems is essential, as is having strong organizational skills to manage multiple priorities and deliver impactful results.

Key Responsibilities:
  • Elevate customer satisfaction through proactive engagement and support
  • Analyze data to identify areas for process improvements
  • Collaborate with cross-functional teams to drive business growth

Salary Range: $80,000 - $110,000 per year, depending on qualifications and experience

Benefits: Comprehensive health insurance, retirement savings plan, paid time off, and opportunities for professional development



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