Fraud Investigation Specialist
3 weeks ago
Position Overview
At Intact Financial Corporation, our mission revolves around empowering individuals, businesses, and communities to thrive during both prosperous and challenging times. We are committed to fostering a culture where every employee feels valued and inspired to contribute to our collective success.
Role Summary
We are seeking a Fraud Triage Specialist to enhance our Investigative Services Unit. In this capacity, you will play a pivotal role in assessing investigative leads within our Claims department.
Key Responsibilities:
- Detect indicators of fraud in insurance claims by gathering and evaluating data to ascertain the necessity for further investigation.
- Employ fraud analysis tools to scrutinize leads and assess the credibility of information.
- Engage in project management by collaborating with various teams within the Investigative Services and Claims departments to achieve project objectives.
- Maintain timely and respectful communication with stakeholders, both internal and external, regarding decisions and feedback on leads and projects.
- Consult with stakeholders to enhance fraud detection strategies and support business initiatives.
- Innovate investigative approaches and contribute to artificial intelligence projects related to claims across all business lines.
Qualifications:
- A minimum of 2 years of experience in claims, specifically in auto, accident benefits, property, or casualty.
- Familiarity with provincial regulations governing auto insurance.
- Strong analytical and decision-making capabilities.
- Excellent communication and time management skills.
- Proficient written and verbal communication abilities.
- A positive and proactive attitude.
- A university degree or college diploma, or equivalent business experience.
- Progress towards the Chartered Insurance Professional (CIP) designation is preferred.
- Strong data analysis and creative problem-solving skills.
- Ability to identify fraud indicators and develop innovative investigative strategies.
- Knowledge of artificial intelligence applications in the insurance sector.
- Additional claims experience in different lines of business is advantageous.
- Experience in investigations within the insurance or financial sectors is a plus.
- Bilingual proficiency in English and French is an asset.
What We Offer:
As a valued member of our organization, you will enjoy a range of benefits designed to support your professional growth and well-being:
- A financial rewards program that acknowledges your achievements.
- An industry-leading Employee Share Purchase Plan with a 50% match on net shares purchased.
- A comprehensive pension and benefits package, including access to virtual healthcare.
- Flexible work arrangements to promote work-life balance.
- Opportunities to purchase additional days off each year.
- An annual wellness account to encourage a healthy lifestyle.
- Access to resources that support physical and mental health, fostering connections with colleagues.
- A dynamic learning environment with various educational resources and programs.
- Inclusive employee-led networks that promote development and relationship-building.
- Supportive leadership that encourages personal and professional growth.
- A Community Impact program that allows you to contribute to causes you care about.
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