Team Leader, National Siu New

5 months ago

Dartmouth, Canada Definity Financial Corporation Full time

Job ID : 7515
Category : Claims
Brand : Definity
Regular/Temporary : Regular
Fulltime/Parttime : Full Time
Location : Dartmouth, Canada
Posting Range : $66,300 - $122,100

Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

In this role, you will report to the Manager - SIU and is accountable for the performance of a National SIU Specialized Handling Unit. The purpose of this role is to investigate questionable and fraudulent files is in adherence with corporate policies, standards, and procedures in the administration and resolution of SIU claims.

**What can you expect from this role?**
- Oversee the work of SIU Specialized Handling Unit. Must accurately interpret policies and procedures, model them and hold others accountable to consistently perform.
- Works in collaboration with the SIU Team Leaders to provide direction to triage, and SIU Inside and Field Investigation team to support fraud handling.
- Works in collaboration with all Lines of Business - Auto, Property, Accident Benefits, Bodily Injury and Sharing Economy in the investigation of fraud related files. We strategize decisioning with consultation with Legal, Underwriting, Subrogation and Governance.
- The Specialize Handling Unit investigates project based investigation and internal investigations.
- Works closely with Enterprise Fraud to investigate post-bind policies for fraudulent concerns.
- Communicate and drive execution of key performance indices. Measures staff’s performance progress, adjust to stay on track, analyze patterns, and problem solve or tackle opportunities.
- Attract, retain, mentor, and develop top talent by motivating, encouraging, and training staff to achieve high performance levels.
- Effective communication of expectations and vision.
- Provide technical guidance and consultation on questionable and fraudulent claims
- Support the Manager - SIU in industry and fraud claims trending. Act when needed in the absence of the Manager - SIU.
- Case manage and track the handling capacity and workload of the SIU Specialized Handling Unit. Ensure appropriate prioritization and assignment of cases are based on the skill and resources of the team.
- Create and modify strategies for the business unit to move the business unit towards meeting its goals.
- Provide fraud technical guidance and consultation to others in the investigation of complex and non-complex claims in the claims operation.
- Assist with the management of expenses that impact the annual operating budget for the National SIU team.
- Analyze fraud industry trends. Use the data collected to identify new opportunities to combat fraud.
- Foster cooperation among individuals and departments to accomplish goals.
- Develop and implement plans for prospective and retrospective loss avoidance, detection, investigation, and recovery.
- Monitor and analyze referral trends from the fraud analytics tool. When necessary, deliver and implement activities to improve engagement to increase technical abilities of claims staff to recognize questionable claims.
- Coordinate SIU activities with other departments, providers, members, vendors, regulatory and law enforcement agencies.
- Conduct internal and external audits to monitor regulatory compliance, develop a plan to address gaps, and critically evaluate the effect of the plan on conclusion.
- Assist in recruitment, onboarding and develop succession plans
- Design, coordinate and facilitate training materials nationally to raise SIU related awareness for our staff, within other departments of the company and Broker partners.
- Coordinate litigation support for SIU matters referred to Legal.

**What do you bring to the role?**

Superior leadership skills:

- Change management - leads transition through influence on the benefits of change.
- High EQ (emotional intelligence) and AQ (adaptability) to navigate challenges or opportunities.
- Continuous learning approaches digital transformation.
- Prioritizing diversity - stay at pace with employee needs and learn from diverse and unique perspectives.
- Taking measured risks.
- Innovative and evolving.
- Self - accountability and taking responsibility for my actions

Effective communication skills - oral, written, and active listening skills:

- Translate and communicate our vision and values into the operation’s day-to-day activities and behavior to diver

  • Advisor, Claims Technical

    5 months ago

    Dartmouth, Canada Definity Financial Corporation Full time

    Job ID : 6819 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Dartmouth, Canada Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back...

  • Manager, National Claims Quality Assurance New

    5 months ago

    Dartmouth, Canada Definity Financial Corporation Full time

    Job ID : 7343 Category: Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Dartmouth, Canada Posting Range : $74,100 - $136,500 Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline...

  • Team Leader, Property Claims New

    5 months ago

    Dartmouth, Canada Definity Financial Corporation Full time

    Job ID : 7487 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Dartmouth, Canada Posting Range : $66,300 - $122,100 Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and...

  • Specialist, Claims- Property New

    5 months ago

    Dartmouth, Canada Definity Financial Corporation Full time

    Job ID : 7255 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Dartmouth, Canada Posting Range : $55,800 - $102,800 Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and...

  • Manager, National Accident Benefits New

    5 months ago

    Dartmouth, Canada Definity Financial Corporation Full time

    Job ID : 7196 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Dartmouth, Canada Posting Range : $84,000 - $154,700 Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and...

  • Team Leader

    1 month ago

    Dartmouth, Canada Mountain Warehouse Full time

    About the RoleWe are seeking a highly motivated and experienced Team Leader to join our team at Mountain Warehouse. As a Team Leader, you will play a key role in supporting the management team with the day-to-day running of our busy store and team.Key ResponsibilitiesLead and motivate your team to achieve sales targets and provide excellent customer...

  • Team Leader

    1 month ago

    Dartmouth, Canada Mountain Warehouse Full time

    About the RoleWe are seeking a highly motivated and experienced Team Leader to join our team at Mountain Warehouse. As a Team Leader, you will play a key role in supporting the management team with the day-to-day running of our busy store and team.Key ResponsibilitiesLead and motivate your team to achieve sales targets and provide excellent customer...

  • Energy Manager

    5 months ago

    Dartmouth, Canada EfficiencyOne Full time

    **We transform the way people use energy.** **About EfficiencyOne** We transform the way people use energy. Together, we help people achieve their energy goals, save money, conserve resources, improve well-being, and combat climate change. Investing in energy efficiency comes with many benefits—lower heating bills, more comfortable spaces, new jobs in...

  • Customer Experience Team Leader

    5 months ago

    Dartmouth, Canada TigerTel Full time

    TigerTel is looking for an experienced Customer Experience Team Leader! Tigertel is always seeking team members who demonstrate passion for serving our customers and a firm commitment to protecting people and reducing risk. With us, you'll face new opportunities and challenges each day that require you to be flexible, innovative, and adaptable in your...

  • Sales Team Leader

    2 weeks ago

    Dartmouth, Nova Scotia, Canada beBee Professionals Full time $45,000 - $65,000

    beBee Professionals in Dartmouth is seeking an experienced Sales Team Leader to drive the performance of our retail store. As a key member of our leadership team, you will be responsible for overseeing daily sales operations, training staff, and ensuring excellent customer service.Key Responsibilities:Lead and motivate the sales team to achieve sales...

  • Security Analyst, New Graduates

    5 months ago

    Dartmouth, Canada JDI IT Full time

    **SECURITY ANALYST - NEW GRADUATES** Location: Halifax, NS **The Opportunity**: The Security Analyst is a collaborative member of the IT Security Team reporting to the Senior Director of Risk & Security. This dynamic role is critical to ensuring the confidentiality, availability and integrity of J.D. Irving, Limited’s IT environment. This work is focused...

  • Merchandising Team Leader

    1 month ago

    Dartmouth, Canada AEO Full time

    About the RoleWe are seeking a highly motivated and experienced Merchandising Team Leader to join our team at AEO. As a key member of our store leadership team, you will be responsible for developing and implementing the Merchandising strategy for the store, ensuring that our visual standards are consistently met and exceeded.Key ResponsibilitiesDrive Sales...

  • Merchandising Team Leader

    1 month ago

    Dartmouth, Canada AEO Full time

    About the RoleWe are seeking a highly motivated and experienced Merchandising Team Leader to join our team at AEO. As a key member of our store leadership team, you will be responsible for developing and implementing the Merchandising strategy for the store, ensuring that our visual standards are consistently met and exceeded.Key ResponsibilitiesDrive Sales...

  • Accounting Team Leader

    5 months ago

    Dartmouth, Canada The Fusion Group Inc. Full time

    Our client, a reputable organization located in **Burnside, Nova Scotia **is seeking a **Accounting Team Leader**. **The Opportunity**: - Communicate company vision and values to Accounting Clerks + Onboarding Specialists. - Ensure team compliance + company standards are adhered to consistently andconfidentially. - Oversee monthly financial statements...

  • Principal Architectural Leader

    3 weeks ago

    Dartmouth, Nova Scotia, Canada Stantec Full time

    Principal Architectural LeaderAt Stantec, we are committed to improving health worldwide through the power of design. As a Principal Architectural Leader in our Health Sector, you will play a key role in leading our team of experts in the design and delivery of major healthcare projects.Key Responsibilities:Lead architectural project teams across a range of...

  • Principal Architectural Leader

    3 weeks ago

    Dartmouth, Nova Scotia, Canada Stantec Full time

    Principal Architectural LeaderAt Stantec, we are committed to improving health worldwide through the power of design. As a Principal Architectural Leader in our Health Sector, you will play a key role in leading our team of experts in the design and delivery of major healthcare projects.Key Responsibilities:Lead architectural project teams across a range of...

  • National Property Appraisal Team Lead

    4 weeks ago

    Dartmouth, Canada Definity Financial Full time

    Job DescriptionThe National Property Appraisal Manager is responsible for leading the Property Appraisal Team in the day-to-day management of moderate to complex loss cost quantifications. Key responsibilities include implementing strategies to maximize the impact of the Economical Reinspection program and other initiatives.Key Responsibilities:Lead the...

  • National Property Appraisal Team Lead

    4 weeks ago

    Dartmouth, Canada Definity Financial Full time

    Job DescriptionThe National Property Appraisal Manager is responsible for leading the Property Appraisal Team in the day-to-day management of moderate to complex loss cost quantifications. Key responsibilities include implementing strategies to maximize the impact of the Economical Reinspection program and other initiatives.Key Responsibilities:Lead the...

  • National Hse Manager

    5 months ago

    Dartmouth, Canada Seaboard Transport Group Full time

    **Job Location**:This position can be based in Dartmouth, NS or Toronto, ON **Core Job Functions**: - Establish, maintain and oversee key safety policies and procedures - Work closely with operational safety teams to promote safety and reduce incidents - Create, update and offer training on safe working policies and procedures - Oversee the train the...

  • Geotechnical Engineering Team Leader

    3 months ago

    Dartmouth, Canada Stantec Full time

    Geotechnical Engineering Team Leader Join a dedicated team in the field of geotechnical engineering, where you can build a solid foundation for a rewarding career. At Stantec, we pride ourselves on being a comprehensive service provider, ensuring that our work encompasses all aspects of the industry. As a Geotechnical Engineering Team Leader, you will: ...