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Insurance Claims Analyst
3 months ago
At Intact, our mission revolves around supporting individuals, businesses, and communities to thrive during prosperous times and remain resilient during challenges. We are dedicated to fostering a culture where diversity is celebrated, and every employee is empowered to achieve their personal and professional aspirations.
Our flexible work model strikes a balance between remote work and valuable in-person collaboration.
Position Overview
We are seeking a Fraud Triage Specialist to enhance our Investigative Services Unit.
As a Fraud Triage Specialist, your primary responsibility will be to assess and qualify investigative leads within our Claims department.
Key Responsibilities:
- Detect fraud indicators in insurance claims by gathering and analyzing data to ascertain the necessity for further investigation by our Inside Investigation Team.
- Employ fraud analytic tools to evaluate leads and assess the credibility of the information.
- Engage in project management by collaborating with members of the Investigative Services and other Claims departments to achieve project objectives.
- Maintain timely and respectful communication with stakeholders (both internal and external) regarding decisions and feedback on leads, tips, and projects.
- Consult with stakeholders to enhance fraud detection strategies, financial oversight, and support for business initiatives.
- Innovate investigative methodologies and contribute to artificial intelligence initiatives across all lines of business.
Qualifications:
- A minimum of 2 years of experience in claims handling, specifically in auto, accident benefits, property, or casualty.
- Familiarity with provincial legislation governing auto insurance.
- Strong analytical and decision-making capabilities.
- Excellent communication and time management skills.
- Proficient written and verbal communication abilities.
- A positive and proactive attitude.
- A university degree or college diploma, or equivalent professional experience.
- Completion or progress towards the Chartered Insurance Professional (CIP) designation.
- Robust data analysis and creative problem-solving skills.
- Ability to recognize fraud indicators and develop innovative investigation strategies.
- Knowledge of artificial intelligence applications in the insurance sector.
- Additional claims experience in different lines of business (auto, property, accident benefits, casualty).
- Experience in investigations within the insurance or financial sectors.
- Bilingual proficiency in English and French is advantageous.
What We Offer:
- A financial rewards program that acknowledges your achievements.
- An industry-leading Employee Share Purchase Plan with a 50% match on net shares purchased.
- A comprehensive pension and benefits package, including access to virtual healthcare.
- Flexible working arrangements.
- Opportunity to purchase up to 5 additional days off annually.
- An annual wellness account promoting a healthy lifestyle.
- Access to resources supporting physical and mental well-being, fostering connections with colleagues.
- A dynamic learning environment featuring interactive online content and development programs.
- Inclusive employee-led networks aimed at education, inspiration, and relationship building.
- Supportive leadership and colleagues committed to your growth.
- A Community Impact program that reflects your unique contributions to society.
Intact is an equal opportunity employer.
We value diversity and strive to create an inclusive, accessible workplace where all individuals feel respected and valued.
If you require any adjustments to make the recruitment process more accessible, please inform us when we reach out regarding a job opportunity. We are committed to accommodating your needs.
For current employees of Intact or belairdirect, please apply for this role through Contact People.
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