Insurance Claims Analyst

3 weeks ago

Dartmouth, Canada Intact Financial Corporation Full time

Position Overview

At Intact Financial Corporation, our mission revolves around supporting individuals, businesses, and communities to thrive during both prosperous and challenging times. Our workforce is a vital part of this mission, contributing to a culture that values expertise and collaboration.

Role Summary

We are currently seeking a Fraud Triage Specialist within our Investigative Services Unit. In this role, you will play a crucial part in evaluating investigative leads within our Claims department.

Key Responsibilities:

  • Detect fraud indicators in insurance claims by gathering and analyzing data to ascertain the necessity for further investigation.
  • Employ fraud analytic tools to assess leads and evaluate the credibility of information.
  • Engage in project work, collaborating with members of the Investigative Services and other Claims divisions to achieve project objectives.
  • Maintain timely and respectful communication with stakeholders regarding decisions and feedback on leads and projects.
  • Consult with both internal and external parties to enhance fraud detection strategies and support business initiatives.
  • Innovate investigative approaches and contribute to artificial intelligence projects related to claims across various business lines.

Qualifications:

  • A minimum of 2 years of experience in claims handling, particularly in auto, accident benefits, property, or casualty.
  • Familiarity with provincial legislation governing auto insurance.
  • Strong analytical and decision-making capabilities.
  • Excellent communication and time management skills.
  • Proficient written and verbal communication abilities.
  • A positive and proactive attitude.
  • A university degree or college diploma, or equivalent business experience.
  • Completion or progress towards the Chartered Insurance Professional (CIP) designation.
  • Robust data analysis and creative thinking skills.
  • Ability to recognize fraud indicators and develop innovative investigation strategies.
  • Knowledge of artificial intelligence initiatives and their practical applications.
  • Additional claims experience in different lines of business is a plus.
  • Experience in investigations within the insurance or financial sectors is advantageous.
  • Bilingual proficiency in English and French is an asset.

What We Offer:

Being part of our organization means you will be empowered to excel every day. Here’s what you can expect as a permanent member of our team:

  • A rewards program that acknowledges your achievements.
  • An industry-leading Employee Share Purchase Plan with a 50% match on net shares purchased.
  • A comprehensive pension and benefits package, including access to virtual healthcare.
  • Flexible work arrangements to support work-life balance.
  • Opportunities to purchase additional days off each year.
  • An annual wellness account promoting a healthy lifestyle.
  • Access to resources supporting physical and mental well-being.
  • A dynamic learning environment with interactive content and development programs.
  • Inclusive networks that foster education, inspiration, and professional growth.
  • Supportive leadership and colleagues committed to your development.
  • A Community Impact program that encourages unique contributions to your community.

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