Insurance Claims Analyst

3 weeks ago

Dartmouth, Canada Intact Financial Corporation Full time

Position Overview

At Intact Financial Corporation, our mission is to support individuals, businesses, and communities in thriving during prosperous times and demonstrating resilience during challenges. We are dedicated to fostering a collaborative environment where our employees can flourish.

Role Summary

We are currently seeking a Fraud Triage Specialist to enhance our Investigative Services Unit. In this role, you will play a crucial part in evaluating investigative leads within our Claims department.

Key Responsibilities:

  • Detect indicators of fraud in insurance claims by gathering and analyzing data to ascertain the necessity for further investigation.
  • Employ fraud analytics tools to assess leads and evaluate the reliability of information.
  • Engage in project work, collaborating with members of the Investigative Services and other Claims departments to achieve project objectives.
  • Maintain timely and respectful communication with stakeholders regarding decisions and feedback on leads and projects.
  • Consult with both internal and external stakeholders to enhance fraud detection strategies and support business initiatives.
  • Innovate investigative approaches and contribute to artificial intelligence initiatives across all lines of business.

Qualifications:

  • A minimum of 2 years of experience in claims, specifically in auto, accident benefits, property, or casualty.
  • Familiarity with provincial legislation related to auto insurance.
  • Strong analytical and decision-making capabilities.
  • Excellent communication and time management skills.
  • Proficient written and verbal communication abilities.
  • A positive and proactive attitude.
  • A university degree or college diploma, or equivalent business experience.
  • Progress towards or completion of the Chartered Insurance Professional (CIP) designation.
  • Strong data analysis and creative thinking skills.
  • Ability to recognize fraud indicators and innovate investigative strategies.
  • Understanding of artificial intelligence applications in claims.
  • Additional claims experience in different lines of business is advantageous.
  • Experience in investigations within the insurance or financial sectors is a plus.
  • Bilingualism in English and French is considered an asset.

What We Offer:

As a valued member of our organization, you will have access to a range of benefits designed to support your professional and personal growth:

  • A financial rewards program recognizing your achievements.
  • An industry-leading Employee Share Purchase Plan with a 50% match on net shares purchased.
  • An extensive pension and benefits package, including virtual healthcare access.
  • Flexible work arrangements to suit your lifestyle.
  • Opportunities to purchase additional days off each year.
  • An annual wellness account promoting a healthy lifestyle.
  • Resources to support your physical and mental well-being.
  • A dynamic learning environment with interactive content and inspiring programs.
  • Inclusive networks for personal and professional development.
  • Supportive leadership and colleagues committed to your growth.
  • A Community Impact program to engage with causes that matter to you.

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