Employee Assistance Program Counselor

3 weeks ago

Toronto, Ontario, Canada Workplace Options LLC Full time $60,000

About Us:
Established in 1982, Workplace Options LLC stands as a premier provider of holistic wellbeing solutions. With tailored programs and a worldwide network of certified professionals, we empower individuals globally to enhance their health and productivity, earning the trust of numerous Fortune 500 companies.

Company Overview:
At Workplace Options, you will be part of a committed team dedicated to promoting employee wellbeing on a global scale.

Position Overview: Employee Assistance Program Counselor
Location: Toronto
Work Arrangement: Hybrid
Working Hours: Monday, Tuesday, Friday 1pm-11:30pm, Saturday 11am-9:30pm EST/EDT
Compensation: $60,000 annually
Required Experience: 1 year of direct counseling experience

Your Role:
As an EAP Counselor, you will engage with clients through various communication channels, including phone, video, chat, and email, embodying 'The Power of a Good Conversation' to ensure clients feel valued and understood.

If you are enthusiastic about delivering compassionate emotional support to a diverse clientele, this position is a perfect match.

Key Responsibilities:

  • Provide telephonic and video counseling, crisis intervention, and immediate support while upholding client confidentiality.
  • Conduct comprehensive client evaluations to determine suitability for short-term counseling.
  • Effectively manage high-risk scenarios and offer appropriate referrals as necessary.
  • Collaborate on clear treatment strategies and maintain meticulous documentation.

Qualifications and Skills:
To excel in this position, you should possess:

  • A Master's degree in Social Work, Counseling, or Psychology.
  • Preferred licensure or clinical certification.
  • A minimum of 2 years of counseling experience with direct client engagement.
  • Expertise in assessments and various counseling techniques.
  • Training in crisis management and support for high-risk clients.
  • Capability to address issues related to substance abuse, crisis situations, mental health challenges, and relationship dynamics.

Our Commitment:
At Workplace Options, we prioritize employee wellbeing. Our benefits package includes Paid Time Off, Life Insurance, Pension Contributions, Healthcare, Dental, and Vision coverage, Tuition Reimbursement, Gym Benefits, and more.

We are committed to fostering an inclusive workplace where diversity is celebrated, and every voice is acknowledged and respected. We believe in nurturing collaboration, innovation, and personal development for all team members.

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