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User Support Specialist

2 months ago


Brampton, Ontario, Canada 12925389 Canada Inc. Full time
Job Title: User Support Technician
Company: 12925389 Canada Inc.
  • Education: Completion of a college diploma or a non-university certificate program lasting 1 to 2 years
  • Experience: 7 months to less than 1 year in a relevant fieldKey Responsibilities:
    • Provide assistance to users facing computer-related challenges
    • Keep a detailed record of issues and resolutions for the technical support team
    • Oversee the activities of technical support personnel
    • Offer support for business applications, network systems, and internet connectivity
    • Ensure exceptional customer service is delivered consistently
  • Employment Type: Permanent position
  • Language: English
  • Hours: 30 to 40 hours per week