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User Support Specialist
2 months ago
Company: 12925389 Canada Inc.
- Education: Completion of a college diploma or a non-university certificate program lasting 1 to 2 years
- Experience: 7 months to less than 1 year in a relevant fieldKey Responsibilities:
- Provide assistance to users facing computer-related challenges
- Keep a detailed record of issues and resolutions for the technical support team
- Oversee the activities of technical support personnel
- Offer support for business applications, network systems, and internet connectivity
- Ensure exceptional customer service is delivered consistently
- Employment Type: Permanent position
- Language: English
- Hours: 30 to 40 hours per week