User Support Specialist

3 months ago

Brampton, Ontario, Canada U V CONN INC. Full time
Job Title: User Support Specialist
  • Qualifications:
  • Post-secondary education in a relevant field
  • 1 to 2 years of relevant experience
  • Work Environment:
  • Corporate or industrial setting
  • Key Responsibilities:
  • Assist users in resolving computer-related issues
  • Investigate and apply solutions from manuals and guides
  • Provide training and guidance to users
  • Maintain a record of issues and resolutions
  • Lead a team of technical support personnel
  • Support business systems, network, and internet operations
  • Install and configure equipment to ensure optimal performance
  • Deliver exceptional customer service
  • Team Leadership:
  • Manage a team of 5-10 members
  • Work Atmosphere:
  • Dynamic environment with strict deadlines
  • Equipment:
  • Mobile phone provided
  • Additional Perks:
  • Parking facilities available
  • Employment Type:
  • Permanent position
  • Language of Work:
  • English
  • Work Hours:
  • 37.5 hours per week

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