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Restaurant Operations Manager

2 months ago

Toronto, Ontario, Canada A&W RESTAURANT Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Assistant Manager to join our team at A&W Restaurant. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Menu Planning and Implementation

Determine the type of services to be offered and implement operational procedures to ensure seamless execution.

Financial Management

Balance cash and complete balance sheets, cash reports, and related forms to maintain accurate financial records.

Performance Management

Conduct performance reviews to evaluate employee performance and provide constructive feedback for improvement.

Inventory Management

Organize and maintain inventory levels to ensure efficient stock management and minimize waste.

Health and Safety

Ensure compliance with health and safety regulations to maintain a safe working environment.

Supplier Negotiations

Negotiate arrangements with suppliers for food and other supplies to secure the best possible deals.

Customer Service

Address customers' complaints or concerns in a professional and courteous manner.

Marketing and Promotion

Participate in marketing plans and implementation to drive sales growth and increase brand awareness.

Requirements
  • Education

Secondary (high) school graduation certificate.

Experience

1 year to less than 2 years of experience in a similar role.

Computer and Technology Skills

Proficient in electronic cash registers and MS Excel.

Transportation and Travel

Public transportation is available.

Work Conditions and Physical Capabilities

Ability to work in a fast-paced environment, standing for extended periods, and meeting tight deadlines.

Personal Suitability

Accurate, client-focused, dependable, efficient interpersonal skills, flexibility, organized, reliable, and a team player.