Hotel Front Desk Associate

4 weeks ago


Fort Saskatchewan, Alberta, Canada Southfort Inn Full time
Job Title: Hotel Front Desk Clerk

We are seeking a detail-oriented and customer-focused Hotel Front Desk Clerk to join our team at Comfort Inn & Suites.

Key Responsibilities:
  • Register arriving guests and assign rooms in a timely and efficient manner.
  • Process group arrivals and departures, ensuring seamless check-in and check-out experiences.
  • Take, cancel, and change room reservations as needed, maintaining accurate records.
  • Provide guests with information on hotel facilities and services, as well as recommendations for local attractions.
  • Process guests' departures, calculate charges, and receive payments in a professional and courteous manner.
  • Maintain an inventory of vacancies, reservations, and room assignments, ensuring accuracy and efficiency.
  • Perform various clerical duties, including faxing, filing, and photocopying.
  • Answer telephone calls and relay messages to guests and staff, providing exceptional customer service.
Requirements:
  • Secondary (high) school graduation certificate.
  • Ability to work under pressure and maintain attention to detail.
  • Excellent interpersonal skills and a team player attitude.
  • Flexibility and reliability in a fast-paced environment.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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