Hotel Front Desk Clerk

3 weeks ago


Fort Saskatchewan, Alberta, Canada Southfort Inn Full time
Job Title: Hotel Front Desk Clerk

We are seeking a detail-oriented and customer-focused Hotel Front Desk Clerk to join our team at Southfort Inn. As a key member of our front desk team, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring a smooth check-in and check-out process.

Responsibilities:
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel, and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges, and receive payments
  • Balance cash and complete balance sheets, cash reports, and related forms
  • Maintain an inventory of vacancies, reservations, and room assignments
  • Clerical duties (i.e., faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Provide customer service
Requirements:
  • Attention to detail
  • Work under pressure
  • Efficient interpersonal skills
  • Flexibility
  • Reliability
  • Team player
What We Offer:
  • Opportunity to work in a dynamic and fast-paced environment
  • Competitive salary and benefits package
  • Opportunities for professional growth and development


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