Regional Operations Clinical Services Manager
1 month ago
Manager, Clinical Services, Regional Operations
PHSA
Provincial, BC
The Manager is tasked with delivering leadership and strategic direction for the oversight, utilization, risk management, and enhancement of quality within clinical operations at the Cancer Centre. This role is pivotal in embodying and promoting the organization's philosophy and objectives by implementing and assessing standards, policies, practices, and procedures within designated areas; fostering team collaboration and innovation; and cultivating a practice environment centered on evidence-based advancements in patient-focused care that encourages research, education, and training for both students and staff.
This position will oversee the virtual oncology nursing initiative.
Key Responsibilities:
- Establish strategic priorities and facilitate operational planning and execution for the Cancer Centre in collaboration with practice leaders and the Senior Director of Regional Clinical Operations. Engage with regional and provincial colleagues, including medical and operational leaders, to support integrated and patient-centered care.
- Provide comprehensive leadership and guidance to team members through effective management practices; engage in recruitment, retention, supervision, and acknowledgment of staff contributions.
- Oversee service area operations by coordinating and prioritizing tasks, evaluating staffing needs, and managing supplies. Collaborate with key partners and stakeholders to develop an effective workforce strategy that ensures optimal staff availability.
- Prepare and manage an operational budget, monitor discrepancies, and apply best practices in reporting, tracking, and managing the allocated budget; coordinate contract management as necessary.
- Lead the identification of evidence-based outcomes, develop quality indicators and care pathways, ensure adherence to accreditation standards, and coordinate or engage in quality improvement initiatives.
Qualifications:
- A level of education, training, and experience equivalent to a Bachelor's degree in a healthcare-related field from an accredited institution; clinical nursing experience and a Master's degree are highly desirable.
- 7-10 years of recent and relevant clinical experience, including a minimum of 2 years in a managerial or leadership role.
- Current registration/membership with the appropriate professional college (if applicable) is preferred.
Desired Attributes:
- Demonstrated leadership and team-building capabilities; cultivate collaborative working relationships that encourage cooperative goal achievement and foster an environment of trust and mutual respect.
- Exceptional communication and interpersonal skills to establish and maintain effective relationships within a multidisciplinary setting, engaging individuals from diverse backgrounds.
- Strong critical thinking abilities and a proven track record in effectively managing human and financial resources.
- In-depth understanding and experience with quality assurance processes, operational planning, and program development.
- Basic proficiency in computer applications including word processing, spreadsheets, and databases, along with the ability to utilize a computerized patient care information system.
- Commitment to learning about and understanding diverse cultural perspectives and promoting inclusivity in the workplace.
Benefits:
- Join one of BC's largest employers with extensive opportunities for professional growth, development, and recognition programs.
- Access to professional development opportunities through in-house training programs, including various courses for leadership roles.
- Comprehensive benefits package, including pension plan, mental health programs, and wellness resources.
- Annual statutory holidays with generous vacation entitlement.
- Remote work-friendly employer, welcoming flexible work options to support employees.
- Access to discount programs offering a wide range of local and national discounts.
Salary Range: Competitive salary based on experience and qualifications.
Hours of Work: Monday to Friday; 08:00-16:00
Requirements: Full vaccination against COVID-19 is a condition of employment.
About PHSA: PHSA provides comprehensive cancer control for the people of British Columbia. As part of the Provincial Health Services Authority, PHSA is committed to excellence and values respect, compassion, innovation, partnerships, and service with purpose.
Learn more about PHSA and our programs.
PHSA is committed to employment equity, encouraging all qualified individuals to apply. We value diversity and inclusivity in the workplace as we strive towards reconciliation and lasting partnerships with Indigenous Peoples.
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Vancouver, British Columbia, Canada PHSA Full timeJob Title: Clinical Services Regional Operations ManagerBC Cancer is seeking a highly skilled and experienced Clinical Services Regional Operations Manager to join our team. As a key member of our leadership team, you will be responsible for providing strategic leadership and direction for the management, utilization, and risk management of clinical...
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