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Manager of Clinical Operations for Regional Services
3 months ago
Manager, Clinical Services, Regional Operations
PHSA
Provincial, BC
The Manager is tasked with delivering leadership and strategic direction for the oversight, utilization, risk management, and enhancement of quality within clinical operations at the Cancer Centre. This role is pivotal in promoting the organization's philosophy and objectives by implementing and assessing standards, policies, practices, and procedures across designated areas; fostering innovative team dynamics; and cultivating a practice environment centered on evidence-based advancements in patient-focused care, which also supports research, education, and training opportunities for both students and staff.
This position oversees the virtual oncology nursing initiative.
Key Responsibilities:
- Establish strategic priorities and facilitate operational planning and execution for the Cancer Centre in collaboration with practice leaders and the Senior Director of Regional Clinical Operations. Work alongside regional and provincial colleagues, including medical and operational leaders, to promote integrated and patient-centered care.
- Provide comprehensive leadership and guidance to team members utilizing effective management strategies; engage in the recruitment, retention, supervision, and acknowledgment of staff.
- Oversee service area operations by coordinating and prioritizing tasks, evaluating staffing needs, and managing supplies. Develop a robust workforce plan in partnership with key stakeholders to ensure adequate staff availability.
- Prepare and manage an operational budget, monitor discrepancies, and employ best practices in financial reporting and management; coordinate contract management as necessary.
- Lead the identification of evidence-based outcomes, develop quality indicators and care pathways, ensure adherence to accreditation standards, and coordinate or engage in quality improvement initiatives.
Qualifications:
- A level of education, training, and experience equivalent to a Bachelor's degree in a healthcare-related discipline from an accredited institution; clinical nursing experience and a Master's degree are advantageous.
- 7-10 years of recent and relevant clinical experience, including a minimum of 2 years in a managerial or leadership role.
- Current registration/membership with the appropriate professional college (if applicable) is preferred.
Essential Skills:
- Demonstrated leadership and team-building capabilities; foster collaborative relationships that encourage cooperative goal achievement and cultivate an atmosphere of trust and mutual respect.
- Exceptional communication and interpersonal skills to establish and maintain effective relationships within a multidisciplinary setting, engaging individuals from diverse backgrounds.
- Strong critical thinking abilities and proven capacity to manage human and financial resources effectively.
- Thorough understanding and experience with quality assurance processes, operational planning, and program development.
- Basic computer proficiency with word processing, spreadsheet, and database applications, along with the ability to utilize a computerized patient care information system.
- Commitment to learning about and understanding diverse cultural perspectives and promoting inclusivity in the workplace.
Benefits:
- Join one of BC's largest employers, offering extensive opportunities for professional growth, development, and recognition programs.
- Access to professional development opportunities through in-house training programs, including various courses tailored for leadership roles.
- Comprehensive benefits package, including a pension plan, mental health programs, and wellness resources.
- Annual statutory holidays complemented by generous vacation entitlements.
- Remote work-friendly employer, embracing flexible work options to support employees.
- Access to discount programs featuring a wide array of local and national discounts.
Salary Range: Competitive salary based on experience and qualifications.
Hours of Work: Monday to Friday; 08:00-16:00
Requirements: Full vaccination against COVID-19 is a condition of employment.
About PHSA: PHSA is dedicated to providing comprehensive cancer control for the people of British Columbia. As part of the Provincial Health Services Authority, PHSA is committed to excellence and values respect, compassion, innovation, partnerships, and purposeful service.
Learn more about PHSA and our programs.
PHSA is committed to employment equity, encouraging all qualified individuals to apply. We value diversity and inclusivity in the workplace as we strive towards reconciliation and lasting partnerships with Indigenous Peoples.
