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Client Support Specialist

3 months ago

Medicine Hat, Alberta, Canada MOBILE SNAP Full time
Customer Service Clerk Position

Qualifications: No formal education required, but relevant experience is considered beneficial.

Key Responsibilities
  • Resolve customer inquiries and issues effectively.
  • Facilitate billing processes for services rendered.
  • Process refunds and credits as necessary.
  • Provide detailed information regarding services and associated costs.
  • Generate receipts and maintain documentation.
  • Keep accurate records and statistics for reporting purposes.
  • Manage inventory and order office supplies as needed.
  • Conduct general administrative tasks.
  • Log and address customer complaints.
  • Handle payment transactions.
  • Clarify procedures, risks, and benefits to clients.
Employment Details
  • Type: Permanent position
  • Language Requirement: English
  • Work Schedule: 40 hours per week