Guest Services Representative
4 weeks ago
Heritage Inn Hotel & Convention Centre in Pincher Creek, Alberta is seeking a dedicated individual
Key Responsibilities:
- Oversee the management of room availability, bookings, and assignments.
- Check in guests and allocate accommodations.
- Address inquiries related to hotel amenities.
- Provide insights about local attractions and services.
- Assist guests with concerns and facilitate resolutions.
- Maintain and verify daily logs, guest accounts, receipts, and vouchers through both computerized and manual methods.
- Issue billing statements to guests upon departure.
- Process payments efficiently.
We appreciate all applications; only those selected for an interview will be contacted directly.
Employment Types: Full-time, Part-time, Permanent
Perks:
- Complimentary or discounted meals
- On-site parking available
Language Requirements:
- French proficiency is not mandatory
Work Schedule:
- Day shifts
- Evening shifts
- Monday to Friday
- Morning shifts
- Weekends as required
Work Location: On-site
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