Guest Services Representative

4 weeks ago


Pincher Creek, Canada Heritage Inn Hotel Full time

Heritage Inn Hotel & Convention Centre in Pincher Creek, Alberta is seeking a dedicated individual

Key Responsibilities:

  • Oversee the management of room availability, bookings, and assignments.
  • Check in guests and allocate accommodations.
  • Address inquiries related to hotel amenities.
  • Provide insights about local attractions and services.
  • Assist guests with concerns and facilitate resolutions.
  • Maintain and verify daily logs, guest accounts, receipts, and vouchers through both computerized and manual methods.
  • Issue billing statements to guests upon departure.
  • Process payments efficiently.

We appreciate all applications; only those selected for an interview will be contacted directly.

Employment Types: Full-time, Part-time, Permanent

Perks:

  • Complimentary or discounted meals
  • On-site parking available

Language Requirements:

  • French proficiency is not mandatory

Work Schedule:

  • Day shifts
  • Evening shifts
  • Monday to Friday
  • Morning shifts
  • Weekends as required

Work Location: On-site



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