Client Service Representative

2 months ago

Pincher Creek, Canada ATB Financial Full time

At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID).

Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care, high-performance culture, upheld by the three commitments we make to our team members:
Impact in action: No matter where you are in the organization, you're empowered to make an impact in the lives of our clients and communities.

Thrive together: We want you—the unique, authentic you—to feel safe and celebrated at work. We're on a continuous journey to build the most flexible and inclusive programs.

Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.
- About the role**This role is based out of the Pincher Creek branch, but on occasion may be required to travel to neighbouring branches.**

As ATB’s next Client Service Representative, you are responsible for providing face-to-face core transactional banking services to ATB clients. This involves providing professional and efficient client service by identifying client needs and matching them with the right products, solutions and experts.
- Accountabilities- Deepening relationships with our clients by having conversations to understand their needs and how we can help them reach their goals
- Transforming the client experience by introducing our clients to experts and educating them on our digital tools and resources
- Maintaining and building client relationships by providing optimum customer service
- Developing and building internal partner relationships with other ATB departments, supporting branch operations to meet customer service requirements and to assist with resolving issues or concerns
- Following tactical service routines, best practice processes and procedures on all administrative and operational activities within the branch
- Processing cash and clearing transactions, abiding by current policies
- Actively participating in branch team meetings
- Providing assistance and coaching to other CSR's, as required
- Ensure branch assets are properly safeguarded and that premises and equipment are maintained and that collateral documents are properly controlled
- Taking responsibility for personal development plan; schedule meeting with manager to discuss development plan
- Skills, experience & requirementsSuccess at the branch level means:

- You are a creative team player who is flexible, cooperative and demonstrates a desire to work within a team
- You demonstrate an ability to deal with change, make decisions and implement creative solutions
- Have successfully completed Grade 12, preferably supplemented by post-secondary business courses
- Have a demonstrated ability to work with numbers
- Customer service and/or sales experience is required
- Knowledge of personal lending services and products is desired
- Preference will be given to applicants with previous banking experience

Don’t meet all the requirements on the list?

We’re dedicated to building a workforce reflective of those within our communities, and a culture where our team members are equipped with what they need to succeed—their way. Part of creating an inclusive workplace is recognizing our role in advancing Truth and Reconciliation. We are committed to meeting and exceeding the standards set out in the Progressive Aboriginal Relations program created by the Canadian Council for Aboriginal Business.

What happens next?

Stay in touch
We’re excited that you’re interested in a career with ATB. Follow us on LinkedIn, Facebook and Instagram to learn more about what our team is up to.

  • Client Service Representative

    5 months ago

    Stoney Creek, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Client Services Administrator

    5 months ago

    Stoney Creek, Canada AGAT Laboratories Full time

    AGAT Laboratories is a full-service laboratory with locations across Canada. We are the most diversified laboratory in Canada. Our scientists are highly-skilled and specialized in the fields of biochemistry, chemistry, microbiology, geology, engineering and other specialty services. With a broad range of staff experience and state-of-the-art instrumentation,...

  • Client Advisor Intern

    2 months ago

    Pincher Creek, Canada Royal Bank of Canada Full time

    **Job Summary** **What is the opportunity?** This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to...

  • Insurance Client Service Representative

    2 months ago

    Dawson Creek, Canada 019986 Hub International Canada West ULC (Canada West) Full time

    About the RoleWe are seeking a highly skilled and motivated Client Care Specialist to join our team at HUB International Canada West ULC (Canada West). As a Client Care Specialist, you will play a critical role in providing exceptional client service and support to our clients in the personal insurance sector.Key ResponsibilitiesEngage with clients to...

  • Insurance Client Service Representative

    2 months ago

    Dawson Creek, Canada 019986 Hub International Canada West ULC (Canada West) Full time

    About the RoleWe are seeking a highly skilled and motivated Client Care Specialist to join our team at HUB International Canada West ULC (Canada West). As a Client Care Specialist, you will play a critical role in providing exceptional client service and support to our clients in the personal insurance sector.Key ResponsibilitiesEngage with clients to...

  • Veterinary Medical Receptionist

    5 months ago

    Pincher Creek, Canada Auxillio VetShield Full time

    **Veterinary Medical Receptionist** **What does the role look like?** - Booking in appointments for pet owners (accurately recording the clients reason for the visit, scheduling the correct service and adequate time for appointments) - Advising clients over the phone on possible services they may want to consider (ex. Routine vaccines that are past due, pet...

  • Customer Service Representative

    5 months ago

    Stoney Creek, Canada To Each Their Own Management Inc Full time

    Job Title: Customer Service RepresentativeResponsibilities: We are seeking a skilled communicator to join our team as a full-time Customer Service Representative (CSR). Our company is growing, and we need an enthusiastic individual who can efficiently handle incoming direct messages from various social media channels across multiple brands. The CSR will...

  • Facilities Maintenance Specialist

    2 weeks ago

    Pincher Creek, Canada BGIS Full time

    About the RoleAt BGIS, we are seeking a skilled Cleaner to join our team. As a key member of our facilities management team, you will be responsible for providing high-quality cleaning services to our clients.Key ResponsibilitiesCarry out cleaning duties to meet client requirements, identifying and reporting any deficiencies to the Team Leader.Operate...

  • Customer Service Representative

    3 weeks ago

    Dawson Creek, Canada McDonald's Full time

    At McDonald's, we're more than just a fast-food chain - we're a team of dedicated individuals who strive to deliver exceptional customer experiences every day.We're looking for a Customer Service Representative to join our crew, someone who is passionate about providing top-notch service and ensuring our guests leave with a smile on their face.As a Customer...

  • Food Service Associate

    2 weeks ago

    Pincher Creek, Canada Best of Stone Baked Pizzeria Ltd. Full time

    Job Summary: We are seeking a skilled Food Service Associate to join our team at Best of Stone Baked Pizzeria Ltd. As a Food Service Associate, you will be responsible for providing exceptional customer service, preparing and serving food, and maintaining a clean and safe work environment.Key Responsibilities:Prepare and serve food to customers in a...

  • Material Handler

    5 months ago

    Pincher Creek, Canada J Bee'z Truck & Crane Service Ltd. Full time

    Education: No degree, certificate or diploma - Experience: Experience an asset **Work site environment**: - Outdoors **Work setting**: - Various locations **Tasks**: - Load, unload and move products and materials by hand or with basic material handling equipment - Operate a variety of equipment to load, unload and move materials and products - Transport...

  • Facilities Maintenance Specialist

    2 months ago

    Pincher Creek, Canada BGIS Full time

    About the RoleThe Cleaner is a key member of our facilities team, responsible for providing cleaning and related services to our clients. As a Cleaner, you will work under the general direction of the Team Leader to ensure that our facilities are clean, safe, and well-maintained.Key ResponsibilitiesCarry out cleaning responsibilities to meet client...

  • Facilities Maintenance Specialist

    2 months ago

    Pincher Creek, Canada BGIS Full time

    About the RoleThe Cleaner is a key member of our facilities team, responsible for providing cleaning and related services to our clients. As a Cleaner, you will work under the general direction of the Team Leader to ensure that our facilities are clean, safe, and well-maintained.Key ResponsibilitiesCarry out cleaning responsibilities to meet client...

  • Facilities Maintenance Specialist

    4 weeks ago

    Pincher Creek, Canada BGIS Full time

    About BGISAt BGIS, we are a leading provider of customized facility management and real estate services. Our team of over 6,500 professionals globally is dedicated to enabling innovation through the services we deliver.Our MissionWe strive to provide exceptional services that meet the needs of our clients and their businesses. Our goal is to ensure that our...

  • Facilities Maintenance Specialist

    4 weeks ago

    Pincher Creek, Canada BGIS Full time

    About BGISAt BGIS, we are a leading provider of customized facility management and real estate services. Our team of over 6,500 professionals globally is dedicated to enabling innovation through the services we deliver.Our MissionWe strive to provide exceptional services that meet the needs of our clients and their businesses. Our goal is to ensure that our...

  • Food Service Associate

    2 weeks ago

    Pincher Creek, Canada Best of Stone Baked Pizzeria Ltd. Full time

    We are seeking a highly motivated and organized Food Service Associate to join our team at Best of Stone Baked Pizzeria Ltd. The ideal candidate will have a secondary (high) school graduation certificate and some experience in the food service industry.Key ResponsibilitiesPrepare and package take-out food for customersPortion and wrap foods to orderPrepare,...

  • Agriculture Sales Representative

    2 weeks ago

    Pincher Creek, Canada Brandt Full time

    Brandt is seeking an exceptional Territory Sales Manager for our Agriculture Division to sell new and used whole goods product within a designated sales territory.Duties & Responsibilities:Develop and execute sales strategies to meet or exceed sales targetsBuild and maintain strong relationships with customers to understand their business needs and provide...

  • Food Service Manager

    4 weeks ago

    Pincher Creek, Canada Best of Stone Baked Pizzeria Ltd. Full time

    Job Title: Food Service SupervisorBest of Stone Baked Pizzeria Ltd. is seeking a highly skilled Food Service Supervisor to join our team. As a key member of our food service team, you will be responsible for ensuring the highest quality of food and service to our customers.Key Responsibilities:Leadership: Supervise and co-ordinate activities of staff who...

  • Food Service Manager

    4 weeks ago

    Pincher Creek, Canada Best of Stone Baked Pizzeria Ltd. Full time

    Job Title: Food Service SupervisorBest of Stone Baked Pizzeria Ltd. is seeking a highly skilled Food Service Supervisor to join our team. As a key member of our food service team, you will be responsible for ensuring the highest quality of food and service to our customers.Key Responsibilities:Leadership: Supervise and co-ordinate activities of staff who...

  • Agriculture Sales Representative

    3 weeks ago

    Pincher Creek, Canada Brandt Full time

    We are seeking a highly motivated and self-directed individual to join our sales department as a Territory Sales Manager for our Agriculture Division.Duties & Responsibilities:Sell new and used whole goods product within the designated sales territory.Complete all sales documentation in a timely and accurate manner.Stay up-to-date on product knowledge and...