Nail Salon Operations Manager

4 weeks ago

New Westminster, British Columbia, Canada HD NAIL SPA Full time
Position Overview

The Nail Salon Supervisor at HD NAIL SPA plays a crucial role in ensuring the smooth operation of our beauty establishment. This position requires a blend of leadership, customer service, and technical skills to maintain high standards of service and client satisfaction.

Educational Requirements
  • Completion of College or CEGEP program
Work Environment

The ideal candidate will thrive in a warm and humid setting typical of esthetician salons and beauty shops.

Key Responsibilities
  • Oversee maintenance and repair tasks within the salon
  • Assist clients with specific needs to enhance their experience
  • Act as the primary contact for emergency situations
  • Manage inventory by requisitioning or ordering necessary materials and supplies
  • Supervise, coordinate, and schedule staff activities
  • Provide training to staff on job responsibilities, safety protocols, and company standards
  • Address and resolve customer complaints and concerns
  • Perform nail care services including manicures and pedicures
  • Establish effective work schedules and procedures
Supervisory Scope

Responsible for supervising a team of 5-10 individuals.

Work Conditions

Must be able to work in a fast-paced environment and handle pressure effectively.

Personal Attributes
  • Strong client focus
  • Excellent verbal communication skills
  • Highly organized
  • Dependable and reliable
Experience

Minimum of 7 months to less than 1 year of relevant experience required.

Benefits
  • Comprehensive health care plan
Employment Details
  • Permanent position
  • Work language: English
  • Full-time hours: 40 hours per week

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