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Nail Salon Operations Manager

3 months ago


New Westminster, British Columbia, Canada HD NAIL SPA Full time
Position Overview

The Nail Salon Supervisor at HD NAIL SPA plays a crucial role in ensuring the smooth operation of our salon. This position requires a blend of leadership, customer service, and technical skills to maintain high standards of service and client satisfaction.

Qualifications
  • Education: Completion of College or CEGEP
  • Experience: A minimum of 7 months to less than 1 year in a supervisory role within the beauty industry
Work Environment
  • Site Conditions: Wet and damp environment typical of nail salons
  • Setting: Esthetician's salon or beauty shop
Key Responsibilities
  • Oversee maintenance and repair tasks within the salon
  • Assist clients with special needs to ensure a comfortable experience
  • Act as the primary contact for handling emergency situations
  • Manage inventory by requisitioning or ordering materials, equipment, and supplies
  • Supervise, coordinate, and schedule the activities of staff, potentially reviewing their performance
  • Train staff on job responsibilities, safety protocols, and company policies
  • Address and resolve customer complaints and concerns
  • Perform nail services including manicures and pedicures
  • Establish effective work schedules and procedures
Supervisory Responsibilities

Responsible for supervising a team of 5-10 employees.

Work Conditions
  • Fast-paced environment requiring the ability to work under pressure
Personal Attributes
  • Strong client focus and excellent oral communication skills
  • Highly organized and reliable
Benefits
  • Health care plan included

Employment Type: Permanent

Language of Work: English

Work Hours: 40 hours per week