Assistant Store Leader
1 week ago
About the Role
We are seeking a highly skilled and experienced Assistant Store Leader to join our team at Winners. As a key member of our store leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a team of retail professionals.
Key Responsibilities
- Store Sales and Operations
- Develop and implement sales strategies to drive revenue growth and improve customer engagement
- Manage store operations, including inventory management, visual merchandising, and loss prevention
- Lead a team of sales associates and provide coaching and development opportunities to enhance their skills and performance
- Customer Service and Experience
- Ensure exceptional customer service and experience through effective communication, problem-solving, and conflict resolution
- Develop and implement customer loyalty programs and initiatives to drive repeat business and customer retention
- Team Leadership and Development
- Lead and manage a team of retail professionals, including sales associates, cashiers, and stockroom staff
- Provide coaching, training, and development opportunities to enhance team members' skills and performance
- Conduct performance evaluations and provide feedback to team members to drive improvement and growth
Requirements
- Education and Experience
- Post-secondary education in business, retail, or a related field
- Minimum 2-3 years of retail management experience, including supervisory and leadership roles
- Skills and Qualifications
- Strong leadership and management skills, with the ability to motivate and inspire team members
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, team members, and stakeholders
- Ability to analyze data and make informed business decisions to drive sales growth and improve customer satisfaction
What We Offer
- Competitive Salary and Benefits
- Salary range: $46,410 - $65,076
- Comprehensive benefits package, including medical, dental, and vision coverage
- Opportunities for Career Growth and Development
- Opportunities for advancement to senior leadership roles within the company
- Training and development programs to enhance skills and knowledge
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