Medical Office Support Specialist

4 weeks ago

Kenora District, Canada ALTITUDE HEALTHCARE SERVICES Full time
Position Overview

We are seeking a dedicated Medical Administrative Assistant to join our team at Altitude Healthcare Services. This role is essential in ensuring the smooth operation of our healthcare facility.

  • Employment Type: Permanent
  • Working Language: English
  • Work Hours: 40 hours per week
Qualifications

Education: A college, CEGEP, or other non-university certificate or diploma from a program lasting 1 to 2 years is required.

Key Responsibilities
  • Schedule and confirm patient appointments efficiently.
  • Establish and maintain office procedures and routines.
  • Perform accurate data entry tasks.
  • Deliver exceptional customer service to clients.
  • Type and proofread various documents, including correspondence and forms.
  • Supervise office staff and volunteers.
  • Manage recruitment and staffing processes.
  • Oversee the classification and evaluation of job roles.
  • Negotiate agreements on behalf of the organization.
  • Maintain and manage a digital database effectively.
  • Greet visitors and direct them to appropriate service areas.
  • Provide ongoing support to clients post-sale.
  • Conduct performance evaluations for staff.
  • Coordinate and review projects and programs.
  • Work independently with minimal supervision.
  • Handle telephone inquiries and relay messages accurately.
  • Compile and analyze data and statistics.
  • Liaise with management and HR consultants.
  • Order and manage office supplies and inventory.
  • Record and prepare minutes for meetings and conferences.
  • Collaborate with the marketing department to convey messages effectively.
  • Set up and maintain both manual and computerized filing systems.
  • Plan, organize, and evaluate daily operations.
Supervisory Responsibilities

Responsible for supervising a team of 5-10 individuals.

Technical Skills

Familiarity with medical terminology is essential.

Travel Requirements

Willingness to travel as needed.

Work Environment
  • Fast-paced setting
  • Ability to work under pressure
  • Attention to detail is crucial
  • Manage a large caseload with repetitive tasks
  • Handle a significant workload with tight deadlines
  • Ability to work independently
Personal Attributes
  • Excellent oral and written communication skills
  • Flexibility and adaptability
  • Strong organizational skills
  • Reliability and teamwork
  • Ability to multitask effectively
  • Strong time management skills
Experience

1 to less than 2 years of relevant experience is preferred.

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