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Medical Office Coordinator

2 months ago


Kenora District, Canada ALTITUDE HEALTHCARE SERVICES Full time
About the Role

We are seeking a highly organized and detail-oriented Medical Administrative Assistant to join our team at Altitude Healthcare Services. As a key member of our administrative team, you will be responsible for providing exceptional support to our healthcare professionals and ensuring the smooth operation of our office.

Key Responsibilities
  • Scheduling and Coordination: Schedule and confirm appointments, meetings, and procedures with patients and healthcare professionals.
  • Office Management: Determine and establish office procedures and routines, ensuring efficient and effective use of resources.
  • Data Entry and Record-Keeping: Perform data entry, maintain accurate records, and ensure compliance with regulatory requirements.
  • Customer Service: Provide exceptional customer service to patients, families, and healthcare professionals, responding to inquiries and resolving issues in a timely and professional manner.
  • Correspondence and Communication: Type and proofread correspondence, forms, and other documents, ensuring accuracy and attention to detail.
  • Supervision and Leadership: Supervise and support office staff, volunteers, and other workers, providing guidance and training as needed.
  • Recruitment and Staffing: Assist with recruitment and hiring processes, including developing and implementing recruitment strategies.
  • Contract Management: Maintain and manage contracts, ensuring compliance with terms and conditions.
  • Database Management: Maintain and manage digital databases, ensuring accuracy and accessibility.
  • Communication and Liaison: Liaise with management, union officials, and HR consultants, providing updates and information as required.
  • Office Supplies and Inventory: Order office supplies and maintain inventory, ensuring efficient use of resources.
  • Meeting and Event Planning: Plan, organize, and coordinate meetings, seminars, and conferences, ensuring smooth execution and follow-up.
Requirements and Qualifications
  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Experience: 1 year to less than 2 years of experience in a medical administrative role.
  • Skills and Abilities: Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. Ability to multitask, prioritize tasks, and maintain attention to detail.
Working Conditions and Physical Capabilities
  • Work Environment: Fast-paced office environment with frequent interruptions.
  • Physical Demands: Prolonged periods of sitting, standing, and walking, with occasional lifting and carrying of light objects.
Personal Suitability
  • Communication: Excellent oral and written communication skills, with the ability to communicate effectively with patients, families, and healthcare professionals.
  • Teamwork: Ability to work collaboratively as part of a team, providing support and guidance to colleagues as needed.
  • Adaptability: Ability to adapt to changing priorities and deadlines, with a flexible and positive attitude.