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Office Support Specialist

3 months ago


Kelowna Regional District of Central Okanagan, CA Custom Health Part time

Are you passionate about healthcare and having an impact on patient lives?

Custom Health is seeking an Office Support Specialist to be part of our amazing team

What we do

Custom Health provides a comprehensive tech-enabled med management and managed care solution resulting in 98% medication adherence for our patients across the United States and Canada. Operations are powered by proprietary software which orchestrates:

  1. Fully automated owned and network pharmacies
  2. At-home medication management solutions
  3. Real-time clinical oversight by 200+ pharmacist-lead clinicians
  4. The collection of real-time, real-world data and insights
What you'll do

We are seeking a versatile and reliable Office Support Specialist to join our team part-time. This role combines administrative support with hands-on technical tasks to ensure our office operates smoothly and efficiently. The ideal candidate will be detail-oriented, proactive, and capable of handling a variety of responsibilities, including managing mail and deliveries, maintaining office equipment, and providing technical support for Spencer devices.

Key Responsibilities:

Administrative Duties:

  • Manage incoming and outgoing mail, including sorting, distributing, and preparing shipments.
  • Oversee deliveries, ensuring timely receipt and dispatch of packages.
  • Maintain office cleanliness and orderliness, including general cleaning duties.
  • Assist with basic office maintenance tasks such as replacing light bulbs, assembling furniture, and other minor repairs.

Technical Support:

  • Provide hands-on technical support for the Restocking of Medical devices, including troubleshooting and maintenance.
  • Use basic tools to perform necessary adjustments and repairs.
  • Coordinate with external technical support teams as needed for complex issues.

Qualifications:

  • High school diploma or equivalent; additional technical training or certification is a plus.
  • Previous experience in an administrative or technical support role preferred.
  • Basic technical skills, including familiarity with using hand tools (e.g., screwdrivers).
  • Strong organizational and time-management skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proactive and resourceful with a problem-solving attitude.

Working Conditions:

  • Part-time position with flexible hours.
  • Office environment with occasional physical tasks (lifting, moving equipment). Must be able to lift 45 lbs.
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