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Client Support Specialist

3 months ago

Timmins, Ontario, Canada Motion Full time

Become a part of our dedicated Client Support Team

We are seeking a caring and attentive individual to enhance our operations. As a Client Support Specialist, your primary role will be to provide outstanding service to our clients, their families, and healthcare professionals. You will play a crucial role in ensuring that clients feel valued and supported while facilitating smooth operational processes.

About Motion:

Motion stands as Canada's leading provider of mobility and accessibility solutions, committed to serving communities for over 35 years. Our extensive product range is designed to promote the independence and safety of clients across various age groups.

Your Responsibilities:

Elevate client satisfaction: Interact with clients directly and manage communications with a warm and friendly approach.Team collaboration: Partner with Service Technicians and Sales Consultants to oversee the administration of orders.Organizational coordination: Maintain accuracy and clarity in all details, ensuring timely follow-ups with clients to confirm documentation.

Your Qualifications:

Professional experience: Skilled in Microsoft Office Suite and familiar with database management. Capable of meeting deadlines while juggling multiple responsibilities.Interpersonal abilities: Cultivate strong relationships with clients, address inquiries with empathy, and handle various situations with understanding.Background requirements: Must possess a clean criminal record and be bondable.

What We Offer:

Comprehensive benefits packageAllocation for vacation and personal daysRRSP/DPSP matching programTop-up for maternity/parental leaveEmployee Assistance ProgramDiscounts through Employee Discount ProgramMotion Milestone ProgramIncentives for employee referralsReimbursement for professional developmentEligibility for company pooled bonus planDiscount on Goodlife Fitness corporate membership