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Hotel Operations Manager

2 months ago


Belleville, Ontario, Canada Comfort Inn Belleville Full time
Job Title: Hotel Manager

We are seeking a highly skilled and experienced Hotel Manager to join our team at Comfort Inn Belleville. As a Hotel Manager, you will be responsible for the overall operation of the hotel, ensuring that all aspects of the business are running smoothly and efficiently.

Key Responsibilities:
  • Leadership and Management: Supervise and manage a team of staff, including front desk, housekeeping, and maintenance personnel.
  • Operations: Develop and implement policies and procedures for daily operations, including guest services, room maintenance, and inventory management.
  • Financial Management: Prepare budgets and monitor revenues and expenses to ensure the hotel is operating within budget.
  • Marketing and Sales: Develop and implement marketing plans to attract new guests and increase revenue.
  • Customer Service: Ensure that all guests receive exceptional service and that any issues are resolved promptly and professionally.
Requirements:
  • Education: College/CEGEP degree in Hospitality or a related field.
  • Experience: 2 years to less than 3 years of experience in a hotel management role.
  • Skills: Strong leadership and management skills, excellent communication and problem-solving skills, and the ability to work in a fast-paced environment.
Work Conditions and Physical Capabilities:
  • Work Environment: Fast-paced environment with tight deadlines and a large workload.
  • Physical Demands: Combination of sitting, standing, and walking, with occasional standing for extended periods.
Personal Suitability:
  • Client Focus: Strong client focus and ability to work with guests to resolve issues.
  • Efficient Interpersonal Skills: Excellent communication and interpersonal skills to work effectively with staff and guests.
Financial Benefits:
  • Group Insurance Benefits: Comprehensive group insurance benefits package.
Other Benefits:
  • Work Term: Permanent position with a minimum of 30 to 40 hours per week.
  • Work Language: English.