Operations Coordinator

3 days ago

Cambridge, Ontario, Canada BMO Full time
Job Summary

We are seeking a highly organized and detail-oriented Operations Coordinator to join our team at BMO. As an Operations Coordinator, you will play a critical role in supporting the branch and/or region in achieving business objectives by providing effective operational support and management of sales compliance and regulatory requirements.

Key Responsibilities
  • Manage client documentation for correspondence and set-up.
  • Collaborate with internal and external stakeholders to deliver on business objectives.
  • Supervise the day-to-day operational activities by coordinating the work flow of less-experienced staff.
  • Organize and file records of office activities and business transactions. Administer a filing system to ensure the availability of reports, forms, and other documentation.
  • Create, maintain, and enter information into databases.
  • Assist with the coordination and processing of work orders for equipment warranties, maintenance, and repairs.
  • Maintain office supplies inventory and orders.
  • Schedule meetings and coordinate meeting facilities and set-up.
  • Liaise with internal and external partners to coordinate changes to premises with minimal interruptions to business operations.
  • Identify and escalate all irregularities and discrepancies to management.
  • Perform various operational activities to meet business objectives, client needs, and maintain overall service levels.
  • Provide administrative/operational support including financial and transactional processing and reporting, account processing and documentation, compliance processing, and other related activities; ensure proper documentation and administration of decisions.
  • Meet high quality service standards to maximize relationship retention and growth.
  • Identify and escalate all irregularities and discrepancies to management and compliance as per guidelines.
  • Follow through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, act in their best interests, and ensure an effectively run function.
  • Protect the Bank's assets and comply with all regulatory, legal and ethical requirements.
  • Complete complex & diverse tasks within given rules/limits.
  • Analyze issues and determine next steps; escalate as required.
Requirements
  • Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
  • Basic specialized knowledge.
  • Verbal & written communication skills - Good.
  • Organization skills - Good.
  • Collaboration & team skills - Good.
  • Analytical and problem solving skills - Good.
What We Offer

We offer a competitive salary range of $33,850.00 - $49,500.00 and a comprehensive benefits package, including health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit our website.

We are committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

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