Facilities Operations Coordinator
4 weeks ago
Shape the Future of Real Estate with JLL
At JLL, we are committed to redefining the landscape of real estate through innovative services, expert advice, and advanced technology. Our team is dedicated to attracting top talent and fostering an environment where individuals can thrive, develop rewarding careers, and find their place within our organization.
The Facilities Operations Coordinator plays a crucial role in delivering exceptional client service by supporting the Facility Manager in overseeing multiple office properties, with an emphasis on operational excellence. This position is accountable for ensuring that all locations comply with local, provincial/state, and federal regulations. The role involves coordinating client needs and service delivery to guarantee satisfaction while ensuring that client assets are managed efficiently and safely, providing a clean and comfortable work environment. Strong technical expertise is essential.
The Facilities Operations Coordinator will manage service providers and implement facility programs in accordance with local codes and regulations. Utilizing organizational skills, problem-solving abilities, and creative thinking, this role addresses maintenance challenges and promotes continuous improvement. The position is designed to ensure the seamless provision of services while aligning with JLL's commitment to enhancing the client experience.
Key Responsibilities
- Foster a culture of safety by promoting safe work practices and ensuring timely training.
- Collaborate with a team to implement operations and maintenance strategies that align with client objectives while adhering to safety protocols.
- Develop and execute innovative programs and processes that optimize operational efficiency and reduce costs.
- Conduct regular inspections of buildings and equipment to ensure functionality and cleanliness.
- Maintain comprehensive asset management and lifecycle tracking.
- Monitor inventory levels and manage supply orders, including documentation of completed tasks.
- Ensure effective operation of elevators, fire safety systems, HVAC, and lighting.
- Comply with all Critical Environments procedures and preventative maintenance requirements to ensure system reliability.
- Strive for client satisfaction in the delivery of Facility Management services and play a role in enhancing customer experience survey outcomes.
- Adhere to JLL's operational audit standards and all relevant Health, Safety, Environment, and Risk Management policies.
- Meet all Key Performance Indicator requirements to ensure compliance with service agreements.
- Additional responsibilities as assigned.
Qualifications
- A minimum of 5 years of relevant industry experience in a corporate setting, third-party service provider, or consultancy.
- Proven experience in managing multiple property locations.
- A Bachelor's degree or equivalent experience in Facilities Management with a focus on management or technical aspects.
- Preferred certifications include LEED, WELL, CFM, or FMA.
- Experience in budget management, supplier relations, problem-solving, and client engagement.
- Strong written and verbal communication skills, including negotiation and conflict resolution.
- Proficiency in computer applications, particularly MS Excel, Word, PowerPoint, and Office Suite.
- Excellent organizational and management capabilities.
- A commitment to personal growth and career advancement through ongoing education and training.
- Willingness to travel to remote sites as necessary.
Benefits
- Be part of a leading organization shaping the future of commercial real estate.
- Access to cutting-edge technology to enhance your work experience.
- A supportive and diverse workplace culture focused on your growth and well-being.
If this role aligns with your expertise and career aspirations, we encourage you to explore this opportunity further.
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