Medical Office Coordinator
7 hours ago
This is a dynamic and challenging role that requires a highly organized and detail-oriented individual to manage the front desk operations of our medical office. As a Medical Office Admin/Receptionist, you will be responsible for providing exceptional patient care and ensuring the smooth and efficient operation of our office.
Key Responsibilities- Patient Interaction
- Greet and check in patients upon arrival, verifying and updating their information and insurance details as needed.
- Answer patient inquiries in person, over the phone, or via email, providing accurate and timely information.
- Appointment Scheduling
- Schedule and confirm patient appointments, ensuring accurate recording and management of the office calendar.
- Reschedule or cancel appointments as necessary, communicating effectively with patients and staff.
- Administrative Duties
- Maintain and organize patient records and files, ensuring confidentiality and security of sensitive information.
- Process patient forms, insurance documents, and other paperwork, ensuring accuracy and timeliness.
- Billing and Insurance
- Prepare and submit insurance claims, ensuring accurate and timely processing.
- Collect and process patient payments, addressing and resolving billing issues and discrepancies.
- Office Coordination
- Maintain office supplies and equipment, ensuring a well-stocked and functional workspace.
- Coordinate with medical staff to ensure smooth patient flow and efficient office operations.
- Education: High school diploma or equivalent; additional training or certification in medical office administration is required.
- Experience: Prior experience in a medical office or healthcare setting is required.
- Skills:
- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills.
- Proficiency in using medical office software and electronic health records (EHR) systems.
- Knowledge of medical terminology and billing procedures.
- Customer service-oriented with a friendly and professional demeanor.
RT Medical is a patient-focused healthcare company specializing in multi-disciplinary primary care clinics, home care, self-testing products, virtual care, and Allied Health services. We are committed to providing exceptional patient care and a positive work environment for our staff.
Equal Opportunity EmployerRT Medical proudly celebrates the diversity in our country and amongst our staff. We strongly encourage applications from people of under-represented communities, including Indigenous, migrant, people of colour, and LGBTQ2S+ individuals.
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