Senior Underwriting Leader

1 week ago


Kitchener, Ontario, Canada Société Financière Manuvie Full time
About the Role

Société Financière Manuvie is seeking a highly skilled and experienced Underwriting Manager to join our team. As a key member of our leadership team, you will be responsible for driving the success of our underwriting operations and ensuring that we deliver exceptional service to our customers.

Key Responsibilities
  • Operational Excellence: Develop and implement strategies to improve operational efficiency, reduce costs, and enhance customer satisfaction.
  • Leadership and Team Management: Lead and manage a team of underwriters, providing guidance, coaching, and development opportunities to ensure they have the skills and knowledge needed to succeed.
  • Customer Service: Ensure that our customers receive exceptional service, responding to their needs and concerns in a timely and professional manner.
  • Process Improvement: Identify areas for process improvement and implement changes to enhance efficiency, reduce errors, and improve customer satisfaction.
  • Collaboration and Communication: Work closely with other departments, including sales, marketing, and customer service, to ensure that our underwriting operations are aligned with the company's overall goals and objectives.
Requirements
  • Leadership Experience: Proven experience in a leadership role, with a track record of success in driving operational excellence and improving customer satisfaction.
  • Underwriting Expertise: Strong knowledge of underwriting principles, practices, and regulations, with the ability to analyze complex data and make informed decisions.
  • Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and other stakeholders.
  • Problem-Solving and Analytical Skills: Strong problem-solving and analytical skills, with the ability to identify areas for improvement and develop effective solutions.
What We Offer
  • Competitive Salary and Benefits: A competitive salary and benefits package, including health, dental, and vision insurance, as well as a 401(k) plan and other perks.
  • Opportunities for Growth and Development: Opportunities for growth and development, including training, mentorship, and career advancement.
  • Collaborative and Dynamic Work Environment: A collaborative and dynamic work environment, with a team of experienced professionals who are passionate about delivering exceptional service to our customers.


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